White bar covering top portion of Windows Explorer on Windows 10

Anonymous

Hi, I have 2 users that have suffered from this problem. Windows Explorer displays a white bar at the top and doesn't display correctly. A reboot solves the issue, restarting the process does not. You can interact with the area where the white bar is, it simply doesn't display correctly. Moving the window around, the white bar only shows in Windows Explorer, no other apps. Both are using HP desktops but completely different models, one is an HP ProDesk 400 G3 Mini the other a HP Z240 Tower Workstation. I uninstalled/reinstalled the latest driver for each computer from the HP website with no success. The issue is random and intermittent. Any suggestions?

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Anonymous

hi guys,

i have the same problems, and right now it fixed.

this is what i do :

go to NVIDIA Control Panel (right click on windows screen)
go to display - change resolution
change the screen resolution to any resolution(for both screen)
apply and then change again into any resolution that you want.

im not sure with the problems, but when i do the step above it fixed mine.

cheers

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Anonymous

Hello everyone, first time posting here but since this problem was a big deal in my workplace, i wanted to share with you this fix that i've found on reddit.

I've been looking for a solution on this problem for quit a long time now and i've finally found a way to solve this issue instantly. It worked for the 2-3 PC's that had the problem in my company. Hope it will help you :

Right click desktop,
Go to Intel HD Graphics settings
Select Display
Then choose the option Scale Full Screen.
Make sure the option Override Application Settings has the checkbox marked.

(big thanks to marlon_shibby on https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/)

Have a great day !

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82 additional answers

Anonymous

2018-05-10T07:50:33+00:00

Ok, looking forward to seeing the screenshot.

I believe the issue is with the HP graphics driver. The issue re-occurred yesterday on the HP ProDesk 400 G3 Mini and I took some screenshots (below, not that the bar can be black and white atop the scren on Windows Explorewr and Chrome + Internet Explorer). Whilst the issue was present, I reinstalled the latest driver from the HP website and during the process of installation as the screens flashed on and off, the issue went away. The driver install then prompts for a restart which we did and then after an hour or 2 the issues returned. I wonder whether another version of the driver or something might stop this issue?
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Anonymous

2018-08-07T07:52:53+00:00

I have the same problem. The white bar obscures the top of Windows Explorer, Google Chrome and Microsoft Edge. I have all the latest drives and system updates. With the browsers I can fix the problem temporarily by pressing F11 twice. But it keeps coming back. For Windows Explorer I have to reboot. I am 99%+ sure it is a Windows 10 issue. Please (somebody) help!!!
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Anonymous

2018-08-07T20:21:38+00:00

Same thing happened to me after a recent update. It's definitely a Windows 10 issue. Doesn't matter which browser I use and I'm on a Lenovo desktop, so not a purely HP problem as another poster mentioned.
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