White bar covering top portion of Windows Explorer on Windows 10

Anonymous
2018-05-02T14:22:23+00:00

Hi, I have 2 users that have suffered from this problem. Windows Explorer displays a white bar at the top and doesn't display correctly. A reboot solves the issue, restarting the process does not. You can interact with the area where the white bar is, it simply doesn't display correctly. Moving the window around, the white bar only shows in Windows Explorer, no other apps. Both are using HP desktops but completely different models, one is an HP ProDesk 400 G3 Mini the other a HP Z240 Tower Workstation. I uninstalled/reinstalled the latest driver for each computer from the HP website with no success. The issue is random and intermittent. Any suggestions?

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-10-16T15:27:48+00:00

hi guys,

i have the same problems, and right now it fixed.

this is what i do :

  1. go to NVIDIA Control Panel (right click on windows screen)
  2. go to display - change resolution
  3. change the screen resolution to any resolution(for both screen)
  4. apply and then change again into any resolution that you want.

im not sure with the problems, but when i do the step above it fixed mine.

cheers

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Anonymous
2018-11-08T10:36:43+00:00

Hello everyone, first time posting here but since this problem was a big deal in my workplace, i wanted to share with you this fix that i've found on reddit.

I've been looking for a solution on this problem for quit a long time now and i've finally found a way to solve this issue instantly. It worked for the 2-3 PC's that had the problem in my company. Hope it will help you :

  • Right click desktop,
  • Go to Intel HD Graphics settings
  • Select Display
  • Then choose the option Scale Full Screen.
  • Make sure the option Override Application Settings has the checkbox marked.

(big thanks to marlon_shibby on https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/)

Have a great day !

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82 additional answers

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  1. Anonymous
    2018-10-03T08:53:58+00:00

    this is also happening on windows server 2016 (terminal server)

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  2. Anonymous
    2018-10-03T14:06:37+00:00

    We have been seeing the same issue with multiple users. Seems to happen with Chrome and File Explorer windows, maybe with other applications as well. The hardware is all over the place, with one user using an HP Z4 workstation (Xeon, Nvidia Quadro GPU, four monitors) and another user using an HP ProBook 450 (Core i7, Intel integrated GPU, integrated display + one external monitor). Both are using Windows 10 1803. With the ProBook I have spent the last few weeks jumping through hoops with HP support, reinstalling the OS, updating drivers, upgrading the UEFI firmware, changing BIOS settings etc. but none of it has made any difference. The only thing that seems to be consistent is that each user experiencing this issue is using a variety of monitor sizes and resolutions.

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  3. Anonymous
    2018-10-03T14:45:00+00:00

    We have been seeing the same issue with multiple users. Seems to happen with Chrome and File Explorer windows, maybe with other applications as well. The hardware is all over the place, with one user using an HP Z4 workstation (Xeon, Nvidia Quadro GPU, four monitors) and another user using an HP ProBook 450 (Core i7, Intel integrated GPU, integrated display + one external monitor). Both are using Windows 10 1803. With the ProBook I have spent the last few weeks jumping through hoops with HP support, reinstalling the OS, updating drivers, upgrading the UEFI firmware, changing BIOS settings etc. but none of it has made any difference. The only thing that seems to be consistent is that each user experiencing this issue is using a variety of monitor sizes and resolutions.

    Your situation sounds the same as mine. I believe the issue is with Windows itself.

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