White bar covering top portion of Windows Explorer on Windows 10

Anonymous
2018-05-02T14:22:23+00:00

Hi, I have 2 users that have suffered from this problem. Windows Explorer displays a white bar at the top and doesn't display correctly. A reboot solves the issue, restarting the process does not. You can interact with the area where the white bar is, it simply doesn't display correctly. Moving the window around, the white bar only shows in Windows Explorer, no other apps. Both are using HP desktops but completely different models, one is an HP ProDesk 400 G3 Mini the other a HP Z240 Tower Workstation. I uninstalled/reinstalled the latest driver for each computer from the HP website with no success. The issue is random and intermittent. Any suggestions?

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-10-16T15:27:48+00:00

hi guys,

i have the same problems, and right now it fixed.

this is what i do :

  1. go to NVIDIA Control Panel (right click on windows screen)
  2. go to display - change resolution
  3. change the screen resolution to any resolution(for both screen)
  4. apply and then change again into any resolution that you want.

im not sure with the problems, but when i do the step above it fixed mine.

cheers

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Anonymous
2018-11-08T10:36:43+00:00

Hello everyone, first time posting here but since this problem was a big deal in my workplace, i wanted to share with you this fix that i've found on reddit.

I've been looking for a solution on this problem for quit a long time now and i've finally found a way to solve this issue instantly. It worked for the 2-3 PC's that had the problem in my company. Hope it will help you :

  • Right click desktop,
  • Go to Intel HD Graphics settings
  • Select Display
  • Then choose the option Scale Full Screen.
  • Make sure the option Override Application Settings has the checkbox marked.

(big thanks to marlon_shibby on https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/)

Have a great day !

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  1. Anonymous
    2019-02-05T15:18:27+00:00

    Thanks for summarizing it all up. We have noticed this problem on Windows 10 laptops and Windows 2016 RDP sessions. Affects Acrobat, Chrome and even the Microsoft Teams desktop app (but not other Office apps). 

    OK, I've finally had this occur on my personal machine again after a long absence. I've done some more experimenting to try to identify a possible cause. Here are my findings:

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  2. Anonymous
    2019-02-02T02:41:27+00:00

    I have the same issue intermittently on multiple computers in my organization. The issue *appears* to be triggered by opening Adobe Acrobat documents in maximized display mode but due to the very intermittent nature I can't be certain of this.

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  3. Anonymous
    2019-01-22T19:53:21+00:00

    im still having this problem

    Same here.

    I tried all previously mentioned sollutes.

    Some worked temporarily and some didn't. (The intell graphics program doesn't even load for instance)

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