White bar covering top portion of Windows Explorer on Windows 10

Anonymous
2018-05-02T14:22:23+00:00

Hi, I have 2 users that have suffered from this problem. Windows Explorer displays a white bar at the top and doesn't display correctly. A reboot solves the issue, restarting the process does not. You can interact with the area where the white bar is, it simply doesn't display correctly. Moving the window around, the white bar only shows in Windows Explorer, no other apps. Both are using HP desktops but completely different models, one is an HP ProDesk 400 G3 Mini the other a HP Z240 Tower Workstation. I uninstalled/reinstalled the latest driver for each computer from the HP website with no success. The issue is random and intermittent. Any suggestions?

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-10-16T15:27:48+00:00

hi guys,

i have the same problems, and right now it fixed.

this is what i do :

  1. go to NVIDIA Control Panel (right click on windows screen)
  2. go to display - change resolution
  3. change the screen resolution to any resolution(for both screen)
  4. apply and then change again into any resolution that you want.

im not sure with the problems, but when i do the step above it fixed mine.

cheers

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Anonymous
2018-11-08T10:36:43+00:00

Hello everyone, first time posting here but since this problem was a big deal in my workplace, i wanted to share with you this fix that i've found on reddit.

I've been looking for a solution on this problem for quit a long time now and i've finally found a way to solve this issue instantly. It worked for the 2-3 PC's that had the problem in my company. Hope it will help you :

  • Right click desktop,
  • Go to Intel HD Graphics settings
  • Select Display
  • Then choose the option Scale Full Screen.
  • Make sure the option Override Application Settings has the checkbox marked.

(big thanks to marlon_shibby on https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/)

Have a great day !

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82 additional answers

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  1. Anonymous
    2018-12-18T14:32:59+00:00

    Has anybody tried 1809 as it was recently released and i am hoping it resolved the issue?

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  2. Anonymous
    2018-12-04T18:04:00+00:00

    Some of the machines doing this for me are Nvidia, some AMD, and some built in Intel graphics... Changing 'Nvidia settings' to default is not a solution to the problem for me. Often, I thought I had a solution found, then a week or a few weeks later the user started having the problem again.

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  3. Anonymous
    2018-12-01T07:13:45+00:00

    Since this is a common issue with multiple monitor setups, I think the issue is due to scaling between them. Here's what I did to resolve the issue:

    • Right click on desktop
    • Click on Display
    • Toggle between the monitors to make sure the resolution is the same
    • If yes, make sure the "Change the size of text, apps, and other items" is the same for both monitors. ie. 100%, 125%, 150%, etc.

    Hope this helps. I will edit this comment if it ends up to be a temporary fix.

    I don't think its due to scaling - I have several users with brand new installs where the problem is happening again. We are using Dell 1920x1200 monitors - dual setup and scaling to default. I have tried different graphics cards, windows reinstal from scratch, brand new PC setups, etc etc. Out of the 15 workstations at this office, 9 of them are experiencing the problem. Switching resolution down then back to monitor native fixes it for a bit - as well as 'restoring' the window instead of using it 'maximize'.

    Out of all my customers, this is the only office it happens at. The only common denominator here is the 1920x1200 resolution monitors (ultrassharp), a database software they use, and the fact they use cutepdf pro instead of acrobat pro.

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