White bar covering top portion of Windows Explorer on Windows 10

Anonymous
2018-05-02T14:22:23+00:00

Hi, I have 2 users that have suffered from this problem. Windows Explorer displays a white bar at the top and doesn't display correctly. A reboot solves the issue, restarting the process does not. You can interact with the area where the white bar is, it simply doesn't display correctly. Moving the window around, the white bar only shows in Windows Explorer, no other apps. Both are using HP desktops but completely different models, one is an HP ProDesk 400 G3 Mini the other a HP Z240 Tower Workstation. I uninstalled/reinstalled the latest driver for each computer from the HP website with no success. The issue is random and intermittent. Any suggestions?

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-10-16T15:27:48+00:00

hi guys,

i have the same problems, and right now it fixed.

this is what i do :

  1. go to NVIDIA Control Panel (right click on windows screen)
  2. go to display - change resolution
  3. change the screen resolution to any resolution(for both screen)
  4. apply and then change again into any resolution that you want.

im not sure with the problems, but when i do the step above it fixed mine.

cheers

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Anonymous
2018-11-08T10:36:43+00:00

Hello everyone, first time posting here but since this problem was a big deal in my workplace, i wanted to share with you this fix that i've found on reddit.

I've been looking for a solution on this problem for quit a long time now and i've finally found a way to solve this issue instantly. It worked for the 2-3 PC's that had the problem in my company. Hope it will help you :

  • Right click desktop,
  • Go to Intel HD Graphics settings
  • Select Display
  • Then choose the option Scale Full Screen.
  • Make sure the option Override Application Settings has the checkbox marked.

(big thanks to marlon_shibby on https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/)

Have a great day !

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  1. Anonymous
    2019-02-11T01:40:45+00:00

    Hi, I have 2 users that have suffered from this problem. Windows Explorer displays a white bar at the top and doesn't display correctly. A reboot solves the issue, restarting the process does not. You can interact with the area where the white bar is, it simply doesn't display correctly. Moving the window around, the white bar only shows in Windows Explorer, no other apps. Both are using HP desktops but completely different models, one is an HP ProDesk 400 G3 Mini the other a HP Z240 Tower Workstation. I uninstalled/reinstalled the latest driver for each computer from the HP website with no success. The issue is random and intermittent. Any suggestions?

    Try to go to settings, and changing the orientation to portrait and back to normal. I tried it and it worked for me and I hope it does for you.

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    9 people found this answer helpful.
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  2. Anonymous
    2018-11-01T14:39:19+00:00

    Had this issue for several months now on several users' PCs. Here's some common signs:

    • All users have dual-monitor setups.
    • All users have different resolutions between monitors.
    • All users are only affected on Monitor 1.
    • Affects Internet Explorer and Windows Explorer
    • Internet Explorer can be fixed with fullscreen toggle (F11), Windows Explorer can't.
    • Resolution changes force it to resolve, but this is not a permanent fix.

    I have a feeling it is to do with fullscreen apps and Windows 10's handling of dual monitors. Reading these comments, it's evident this is a common theme.

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    5 people found this answer helpful.
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  3. Anonymous
    2018-08-07T20:21:38+00:00

    Same thing happened to me after a recent update.  It's definitely a Windows 10 issue.  Doesn't matter which browser I use and I'm on a Lenovo desktop, so not a purely HP problem as another poster mentioned.

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    4 people found this answer helpful.
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