Windows Media Player with wrong Find Album Info link

Anonymous
2018-06-15T01:03:47+00:00

My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-07-18T21:36:59+00:00

It's amazing that Microsoft hasn't fixed this. It's a bug that they seemed to have ignored. I found the fix on a different site and it's relatively simple, but you must edit the registry as follows:

  1.  Start regedit.exe

  2.  Navigate to

      "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

  3.  Look for setting PREFERREDMETADATAPROVIDER -- it should have a value of "pmpMusicMatch"

  4.  Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value

  5.  Save / exit regedit.exe

  6.  Restart Windows Media Player, you should be restored back to   fai.music.metaservices.microsoft.com

I hope this helps.

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  1. Anonymous
    2019-06-23T17:18:17+00:00

    Will the workaround you provided work for Windows 7?

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  2. Anonymous
    2019-06-29T19:44:31+00:00

    Hi, I'm having the same problem and have no tuner to find to be able to follow the recommended fix, have you managed to sort your problem?

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  3. Anonymous
    2019-06-29T20:09:13+00:00

    No I have not. Stupid Microsoft needs to post a reply with a fix or a patch at least.

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  4. Anonymous
    2019-07-19T22:47:31+00:00

    Good afternoon, those who want this to be fixed, click on the link that I will send to vote in favor of the request in the Windows 10 Comments center so that fai.metaservices.microsoft.com in Windows Media Player is again linked .

    https://aka.ms/AA5gida

    https://aka.ms/AA5gida

    Those who are interested in making fai.music.metaservices.microsoft.com come back, please vote.

    I spoke with an engineer, the votes should be between 50 and 100 to be heard.

    https://aka.ms/AA5gida

    https://aka.ms/AA5gida

    In addition, they can call the corresponding subsidiary of their country asking for the case 1474201060 o 1476315594

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