Windows Media Player with wrong Find Album Info link

Anonymous
2018-06-15T01:03:47+00:00

My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-07-18T21:36:59+00:00

It's amazing that Microsoft hasn't fixed this. It's a bug that they seemed to have ignored. I found the fix on a different site and it's relatively simple, but you must edit the registry as follows:

  1.  Start regedit.exe

  2.  Navigate to

      "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

  3.  Look for setting PREFERREDMETADATAPROVIDER -- it should have a value of "pmpMusicMatch"

  4.  Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value

  5.  Save / exit regedit.exe

  6.  Restart Windows Media Player, you should be restored back to   fai.music.metaservices.microsoft.com

I hope this helps.

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  1. Anonymous
    2018-07-19T01:00:13+00:00

    Thank you very much Gene_918,

    I have had this problem since May and nobody could figure it out, so thank you.

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  2. Anonymous
    2018-07-26T14:44:41+00:00

    Works like a charm now with the fix you provided.

    Thanks a lot,

    ND

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  3. Anonymous
    2018-07-28T03:40:42+00:00

    this has helped me...thank you so much!

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  4. Anonymous
    2018-07-28T21:47:58+00:00

    I also had this problem since May and had the impression that Microsoft had turned off the service altogether.  Your instructions fixed it in no time, thank you thank you!  Can't understand why Microsoft don't post this solution themselves.

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