Windows Media Player with wrong Find Album Info link

Anonymous
2018-06-15T01:03:47+00:00

My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-07-18T21:36:59+00:00

It's amazing that Microsoft hasn't fixed this. It's a bug that they seemed to have ignored. I found the fix on a different site and it's relatively simple, but you must edit the registry as follows:

  1.  Start regedit.exe

  2.  Navigate to

      "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

  3.  Look for setting PREFERREDMETADATAPROVIDER -- it should have a value of "pmpMusicMatch"

  4.  Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value

  5.  Save / exit regedit.exe

  6.  Restart Windows Media Player, you should be restored back to   fai.music.metaservices.microsoft.com

I hope this helps.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

51 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-07-20T01:08:46+00:00

    Link not working.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-07-20T01:28:51+00:00

    Do you have Windows 10? If so, you should open the link

    In case you want to join the technical forum of the Users who have w7 and w8, you can enter this link, and write the complaints. This link has technical support with Microsoft.

    There's the link (in spanish):

    https://social.technet.microsoft.com/Forums/es-ES/048fb01c-9737-494e-ac7c-c9f1a8523a5b/solucionen-el-problema-de-windows-media-player-por-favor?forum=wcgenerales#048fb01c-9737-494e-ac7c-c9f1a8523a5b

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-07-20T01:37:55+00:00

    E.C.P.:   I appreciate your efforts and contact with Microsoft, and I'd like to help and vote, but as Arioch13 stated, it's not a live link ...... and I do have Windows 10.

    Also, I'm not really clear on just what I'm supposed to be doing to cast this "vote", as you weren't real clear in your instructions to us, and how we can get to the Comments Center and vote at the appropriate page. Please clarify.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-07-20T02:07:43+00:00

    Hello, thank you very much for belonging to this instance. The link does not work ?, it worked for me, in fact a user commented on the application, since I just checked it by the "Comments Center", which is only available for Windows 10 And with respect to the instructions I will send step by step how to vote so that everything is clearer. My sincere apologies if I did not explain myself very well

    I will explain step by step

    Step 1: 

    The first step is to open the link that I sent:

    Step 2: when the link is opened you have to wait for it to load a few seconds. 

    After that, it will show a page where a tab "Open comments center?" , then they say "open comment center"

    Step 3: Wait for the application to load from W10 ...

    After that, my suggestion should be opened, and when they see it, the number of votes will appear, and next to it, "vote for" appears in blue.

    (In my case it is gray, because I already voted).

    But to you, those who have not voted will appear in blue, then oppress where it comes out "vote for"

    I find this problem incredible, I really can not believe it, the other day I saw an article that 90%, who had a Microsoft operating system use Windows Media Player

    Was this answer helpful?

    0 comments