Windows Media Player with wrong Find Album Info link

Anonymous
2018-06-15T01:03:47+00:00

My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-18T21:36:59+00:00

It's amazing that Microsoft hasn't fixed this. It's a bug that they seemed to have ignored. I found the fix on a different site and it's relatively simple, but you must edit the registry as follows:

  1.  Start regedit.exe

  2.  Navigate to

      "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

  3.  Look for setting PREFERREDMETADATAPROVIDER -- it should have a value of "pmpMusicMatch"

  4.  Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value

  5.  Save / exit regedit.exe

  6.  Restart Windows Media Player, you should be restored back to   fai.music.metaservices.microsoft.com

I hope this helps.

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  1. Anonymous
    2019-08-08T20:15:32+00:00

    Did all as above. Never restored to the fai.music.metaservices.microsoft.com. Keeps going back to the MusicMatch junk. Even manually changed to the fai.music. Still back to MusicMatch.

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  2. Anonymous
    2019-07-31T16:43:42+00:00

    You should win an award. Thanks for making me stop pulling out my hair.

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  3. Anonymous
    2019-07-20T13:15:59+00:00

    EOP:  Thanks for the detailed instructions, but unfortunately still no go for me.

    The web address you provided was obviously still not in the form of a live link that takes me directly to the page, but I copied the address and pasted it into a new browser tab.  I was then taken to a web page that is very similar to the one you display in your Step 2, except in English of course. But, it doesn't show a message box asking me if I want to "Open Comments Center?" The only option I'm given is to install something called "Feedback Hub", and when I do that, I get an app that gives me a way to provide feedback to Microsoft, but doesn't give me any way to get to the page where I can see your suggestion and vote on it.

    Maybe that's because it's a different process for USA users than for wherever you are, which I've deduced is a Spanish-speaking location.  Or, maybe it's because I don't have, and don't want, a Microsoft Store account. (I do obviously have an account to participate in these forums, but I'm pretty sure that's a different account.)

    My only suggestion at this point would be for you to provide us with the address of the page you displayed in Step 2 above (The "Usas Windows 10?" page, with a web address starting with "insider.windows.com"), and perhaps I'll be able to get to your suggestion page if I go there.

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  4. Anonymous
    2019-07-20T02:07:43+00:00

    Hello, thank you very much for belonging to this instance. The link does not work ?, it worked for me, in fact a user commented on the application, since I just checked it by the "Comments Center", which is only available for Windows 10 And with respect to the instructions I will send step by step how to vote so that everything is clearer. My sincere apologies if I did not explain myself very well

    I will explain step by step

    Step 1: 

    The first step is to open the link that I sent:

    Step 2: when the link is opened you have to wait for it to load a few seconds. 

    After that, it will show a page where a tab "Open comments center?" , then they say "open comment center"

    Step 3: Wait for the application to load from W10 ...

    After that, my suggestion should be opened, and when they see it, the number of votes will appear, and next to it, "vote for" appears in blue.

    (In my case it is gray, because I already voted).

    But to you, those who have not voted will appear in blue, then oppress where it comes out "vote for"

    I find this problem incredible, I really can not believe it, the other day I saw an article that 90%, who had a Microsoft operating system use Windows Media Player

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