Windows Media Player with wrong Find Album Info link

Anonymous
2018-06-15T01:03:47+00:00

My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-07-18T21:36:59+00:00

It's amazing that Microsoft hasn't fixed this. It's a bug that they seemed to have ignored. I found the fix on a different site and it's relatively simple, but you must edit the registry as follows:

  1.  Start regedit.exe

  2.  Navigate to

      "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

  3.  Look for setting PREFERREDMETADATAPROVIDER -- it should have a value of "pmpMusicMatch"

  4.  Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value

  5.  Save / exit regedit.exe

  6.  Restart Windows Media Player, you should be restored back to   fai.music.metaservices.microsoft.com

I hope this helps.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

51 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-06-29T20:09:13+00:00

    No I have not. Stupid Microsoft needs to post a reply with a fix or a patch at least.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-06-29T19:44:31+00:00

    Hi, I'm having the same problem and have no tuner to find to be able to follow the recommended fix, have you managed to sort your problem?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-06-21T22:56:40+00:00

    My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-03-25T03:59:52+00:00

    PREFERREDMETADATAPROVIDER is a string value, not a binary entry. I don't what you've done, but you must be in the wrong key in the Registry.

    Since last update of 2019, I'm also experiencing the same issue. I already went back and noticed its blank, I even input feta address and still no luck. Uninstalled Media player and delete the  folder from the registry and installed again, no luck. Still stuck on xbox address. Any help?

    Was this answer helpful?

    0 comments