Windows Media Player with wrong Find Album Info link

Anonymous
2018-06-15T01:03:47+00:00

My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-07-18T21:36:59+00:00

It's amazing that Microsoft hasn't fixed this. It's a bug that they seemed to have ignored. I found the fix on a different site and it's relatively simple, but you must edit the registry as follows:

  1.  Start regedit.exe

  2.  Navigate to

      "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

  3.  Look for setting PREFERREDMETADATAPROVIDER -- it should have a value of "pmpMusicMatch"

  4.  Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value

  5.  Save / exit regedit.exe

  6.  Restart Windows Media Player, you should be restored back to   fai.music.metaservices.microsoft.com

I hope this helps.

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  1. Anonymous
    2019-07-20T01:37:55+00:00

    E.C.P.:   I appreciate your efforts and contact with Microsoft, and I'd like to help and vote, but as Arioch13 stated, it's not a live link ...... and I do have Windows 10.

    Also, I'm not really clear on just what I'm supposed to be doing to cast this "vote", as you weren't real clear in your instructions to us, and how we can get to the Comments Center and vote at the appropriate page. Please clarify.

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  2. Anonymous
    2019-07-20T01:28:51+00:00

    Do you have Windows 10? If so, you should open the link

    In case you want to join the technical forum of the Users who have w7 and w8, you can enter this link, and write the complaints. This link has technical support with Microsoft.

    There's the link (in spanish):

    https://social.technet.microsoft.com/Forums/es-ES/048fb01c-9737-494e-ac7c-c9f1a8523a5b/solucionen-el-problema-de-windows-media-player-por-favor?forum=wcgenerales#048fb01c-9737-494e-ac7c-c9f1a8523a5b

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  3. Anonymous
    2019-07-20T01:08:46+00:00

    Link not working.

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  4. Anonymous
    2019-07-19T22:47:31+00:00

    Good afternoon, those who want this to be fixed, click on the link that I will send to vote in favor of the request in the Windows 10 Comments center so that fai.metaservices.microsoft.com in Windows Media Player is again linked .

    https://aka.ms/AA5gida

    https://aka.ms/AA5gida

    Those who are interested in making fai.music.metaservices.microsoft.com come back, please vote.

    I spoke with an engineer, the votes should be between 50 and 100 to be heard.

    https://aka.ms/AA5gida

    https://aka.ms/AA5gida

    In addition, they can call the corresponding subsidiary of their country asking for the case 1474201060 o 1476315594

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