Getting the followong error when trying to launch a program...

Anonymous
2018-05-22T20:56:57+00:00

Neuro-programmer 3.exe - .Net Famework Initialization Error

please set registry key HKLM\SOFTWARE\MICROSOFT.NET FRAMEWORK\ install root to point to the .NET Framework Install location

Can anyone help me resolve this error- I installed this program for the first time on to my windows 10 x64 brand new laptop and it is supposed to be compatible with windows 10 - when I try to open it I get the above error. i had to use revo to uninstall

  • should I try to fix this before I re install or should I reinstall first and fix later. 

Any idea how to fix this - I have never edited a registry and am kind of nervous to do so- I need this computer to make a living and don't want to mess it up- took me weeks to get it set up in the first place so don't want to have to do a wipe and restore.

I hope I posted this in the right category

Thanks so much any help will be greatly appreciated

Michelle

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-07-10T08:13:25+00:00

    There is now an official response from Adam Hewett of Transparent Corp. Please see: https://www.transparentcorp.com/

    Regards,

    Rob

    I can understand the depths of issues that spinal surgery can cause being 20+ years post operation myself. If the product is being discontinued could the source code not be released into the the open source market?

    That way the pressure could be taken off his shoulders and help could be sought from within the software developer community.

    Just a thought

    Regards

    Duncan Batchelor

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  2. Anonymous
    2018-06-20T05:11:42+00:00

    There is now an official response from Adam Hewett of Transparent Corp. Please see: https://www.transparentcorp.com/

    Regards,

    Rob

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  3. Anonymous
    2018-06-15T02:53:05+00:00

    They definitely are not replying. They might not even be reading them.

    The only thing that might work is rolling your windows update back to the previous version. Sorry I can't test that theory myself before suggesting it but I've already deleted the backup copy (stupid).

    here's how:

    https://www.howtogeek.com/235474/how-to-roll-back-builds-and-uninstall-updates-on-windows-10/

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  4. Anonymous
    2018-06-14T19:45:53+00:00

    I have messaged him directly on Twitter. I suggest everyone does and add to their public feed tagging brain fm

    @BrainFMAdam

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  5. Anonymous
    2018-06-13T22:07:10+00:00

    I am also having the same problem with Neuro Programmer 3.  I last used the software at the very end of April 2018 without a problem but I started to get the .NET framework error when i attempted to open the program again at the very end of May 2018; I opened a ticket with Transparent on June 1. No response then or when I added an addendum to the ticket on June 12 requesting a status update.  I suspect that there was a Microsoft Update sometime in May 2018 that broke Neuro Programmer 3 (and other Transparent products from what I gather from posts in this thread).

    I checked the registry values for both "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft.NETFramework" and "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework" and both looked okay.  Typically multiple different versions of the .NET framework can be installed side by side on the same machine so I wonder if the version of the .NET framework that the Transparent products were compiled against is now deprecated and was removed by a Microsoft update.  That would explain why the required .NET framework cannot be found.

    My guess is that a simple recompile of the software against a newer version of the .NET framework would be enough to get everything going again.  Maybe a few lines of code might have to be tweaked here or there.  If Hewett does not want to do the work himself, you would think it would not be that expensive for him to hire a freelance .NET developer to do the work.  Why not preserve the income stream from the Transparent Corp. zombie site and avoid potential legal problems from continuing to knowingly sell broken and defective software?  There must be some legal liability for knowingly selling and receiving payment for non-working software and for generally refusing to support previously sold products if those products are still being marketed.  I am considering opening a case with the Better Business Bureau.

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