Neuro-programmer 3.exe - .Net Famework Initialization Error please set registry key HKLM\SOFTWARE\MICROSOFT.NET FRAMEWORK\ install root to point to the .NET Framework Install location Can anyone help me resolve this error- I installed this program for the first time on to my windows 10 x64 brand new laptop and it is supposed to be compatible with windows 10 - when I try to open it I get the above error. i had to use revo to uninstall should I try to fix this before I re install or should I reinstall first and fix later. Any idea how to fix this - I have never edited a registry and am kind of nervous to do so- I need this computer to make a living and don't want to mess it up- took me weeks to get it set up in the first place so don't want to have to do a wipe and restore. I hope I posted this in the right category Thanks so much any help will be greatly appreciated Michelle

I am also having the same problem with Neuro Programmer 3. I last used the software at the very end of April 2018 without a problem but I started to get the .NET framework error when i attempted to open the program again at the very end of May 2018; I opened a ticket with Transparent on June 1. No response then or when I added an addendum to the ticket on June 12 requesting a status update. I suspect that there was a Microsoft Update sometime in May 2018 that broke Neuro Programmer 3 (and other Transparent products from what I gather from posts in this thread). I checked the registry values for both "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft.NETFramework" and "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework" and both looked okay. Typically multiple different versions of the .NET framework can be installed side by side on the same machine so I wonder if the version of the .NET framework that the Transparent products were compiled against is now deprecated and was removed by a Microsoft update. That would explain why the required .NET framework cannot be found. My guess is that a simple recompile of the software against a newer version of the .NET framework would be enough to get everything going again. Maybe a few lines of code might have to be tweaked here or there. If Hewett does not want to do the work himself, you would think it would not be that expensive for him to hire a freelance .NET developer to do the work. Why not preserve the income stream from the Transparent Corp. zombie site and avoid potential legal problems from continuing to knowingly sell broken and defective software? There must be some legal liability for knowingly selling and receiving payment for non-working software and for generally refusing to support previously sold products if those products are still being marketed. I am considering opening a case with the Better Business Bureau.

I have a GLIMMER of hope to share with everyone. The administrator of the mindplace forum, Andy, reported the following: "I did get a short e-mail from Adam saying that there is a fix, but I have not received any further correspondence from him." As Michelle stated, Adam appears to be still accepting purchases on the Transparent Corp (TC) website. The software is great even if he does no further development on it and just performs minimal maintenance to keep it functional. It's a shame that the useful info on the TC site such as the forum was removed rather than just making it "read only" with no maintenance. I can understand it if Adam has moved on to something (brain.fm) which probably has greater profit potential with much less labor. Still, I believe that he owes it to his TC customer base to continue to provide at least minimal maintenance to provide a reasonable life span to the existing/recent software purchasers.

Hi Everyone, Thanks for responding. I have NP2 and NP3 ULTIMATE. NP2 WONT WORK ON WIN 7 -NP3 WONT WORK ON WIN 10. I have been trying to get support for over a year with no response. I had been planning to purchase the professional license and it appears the software is still for sale so I am puzzled. Obviously not planning to spend any more on unsupported apps. Adam is a really nice guy and I am really surprised he has not updated the software or responded to support requests. The support was great before brain.fm launched. If anyone hears from him or comes up with a fix please post it here. It's such amazing software I can't believe they would abandon it and I paid for it expecting to use it long term. I have tried support tickets -facebook messaging and brain.fm to reach them with no response. MICHELLE

I submitted a support ticket to Transparent Corp (TC) on June 5. I received no response as had been indicated by other TC software users. I sent a message addressed to Adam Hewett yesterday via brain.fm using facebook, twitter, and brain.fm support. I received two responses from brain.fm reps indicating that my message would be passed to Adam. I specified that there are at least 43, yes forty three, other concerned users who have indicated that they are facing the same issue with TC software. I requested a response from Adam to pass along to everyone. I have not heard from Adam yet. I hope that he is looking into the problem. Regards, Rob

Yes, the bottom line is, the only solution to this problem is that Transparent Corp. needs to fix their software and release a new version. But, I'm growing ever more doubtful this is going to happen. It appears that the software has been abandoned. If this Adam person is still around, he should do the honest, professional thing and at least let his customers know that he is no longer supporting his product.

Getting the followong error when trying to launch a program...

Anonymous

Neuro-programmer 3.exe - .Net Famework Initialization Error

please set registry key HKLM\SOFTWARE\MICROSOFT.NET FRAMEWORK\ install root to point to the .NET Framework Install location

Can anyone help me resolve this error- I installed this program for the first time on to my windows 10 x64 brand new laptop and it is supposed to be compatible with windows 10 - when I try to open it I get the above error. i had to use revo to uninstall

should I try to fix this before I re install or should I reinstall first and fix later.

Any idea how to fix this - I have never edited a registry and am kind of nervous to do so- I need this computer to make a living and don't want to mess it up- took me weeks to get it set up in the first place so don't want to have to do a wipe and restore.

I hope I posted this in the right category

Thanks so much any help will be greatly appreciated

Michelle

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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120 answers

Anonymous

2018-06-13T22:07:10+00:00

I am also having the same problem with Neuro Programmer 3. I last used the software at the very end of April 2018 without a problem but I started to get the .NET framework error when i attempted to open the program again at the very end of May 2018; I opened a ticket with Transparent on June 1. No response then or when I added an addendum to the ticket on June 12 requesting a status update. I suspect that there was a Microsoft Update sometime in May 2018 that broke Neuro Programmer 3 (and other Transparent products from what I gather from posts in this thread).

I checked the registry values for both "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft.NETFramework" and "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework" and both looked okay. Typically multiple different versions of the .NET framework can be installed side by side on the same machine so I wonder if the version of the .NET framework that the Transparent products were compiled against is now deprecated and was removed by a Microsoft update. That would explain why the required .NET framework cannot be found.

My guess is that a simple recompile of the software against a newer version of the .NET framework would be enough to get everything going again. Maybe a few lines of code might have to be tweaked here or there. If Hewett does not want to do the work himself, you would think it would not be that expensive for him to hire a freelance .NET developer to do the work. Why not preserve the income stream from the Transparent Corp. zombie site and avoid potential legal problems from continuing to knowingly sell broken and defective software? There must be some legal liability for knowingly selling and receiving payment for non-working software and for generally refusing to support previously sold products if those products are still being marketed. I am considering opening a case with the Better Business Bureau.
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Anonymous

2018-06-13T04:45:29+00:00

I have a GLIMMER of hope to share with everyone.

The administrator of the mindplace forum, Andy, reported the following:

"I did get a short e-mail from Adam saying that there is a fix, but I have not received any further correspondence from him."

As Michelle stated, Adam appears to be still accepting purchases on the Transparent Corp (TC) website. The software is great even if he does no further development on it and just performs minimal maintenance to keep it functional.

It's a shame that the useful info on the TC site such as the forum was removed rather than just making it "read only" with no maintenance.

I can understand it if Adam has moved on to something (brain.fm) which probably has greater profit potential with much less labor. Still, I believe that he owes it to his TC customer base to continue to provide at least minimal maintenance to provide a reasonable life span to the existing/recent software purchasers.
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Anonymous

2018-06-13T03:10:53+00:00

Hi Everyone,

Thanks for responding. I have NP2 and NP3 ULTIMATE. NP2 WONT WORK ON WIN 7 -NP3 WONT WORK ON WIN 10.

I have been trying to get support for over a year with no response. I had been planning to purchase the professional license and it appears the software is still for sale so I am puzzled. Obviously not planning to spend any more on unsupported apps. Adam is a really nice guy and I am really surprised he has not updated the software or responded to support requests. The support was great before brain.fm launched. If anyone hears from him or comes up with a fix please post it here. It's such amazing software I can't believe they would abandon it and I paid for it expecting to use it long term.

I have tried support tickets -facebook messaging and brain.fm to reach them with no response.

MICHELLE
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Anonymous

2018-06-12T21:57:08+00:00

I submitted a support ticket to Transparent Corp (TC) on June 5. I received no response as had been indicated by other TC software users.

I sent a message addressed to Adam Hewett yesterday via brain.fm using facebook, twitter, and brain.fm support. I received two responses from brain.fm reps indicating that my message would be passed to Adam. I specified that there are at least 43, yes forty three, other concerned users who have indicated that they are facing the same issue with TC software. I requested a response from Adam to pass along to everyone. I have not heard from Adam yet. I hope that he is looking into the problem.

Regards,

Rob
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Anonymous

2018-06-11T16:58:22+00:00

Yes, the bottom line is, the only solution to this problem is that Transparent Corp. needs to fix their software and release a new version. But, I'm growing ever more doubtful this is going to happen.

It appears that the software has been abandoned. If this Adam person is still around, he should do the honest, professional thing and at least let his customers know that he is no longer supporting his product.
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1 person found this answer helpful.

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