Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.


Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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158 additional answers

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  1. Anonymous
    2019-08-17T01:52:53+00:00

    I just was able to rip 5 cd's a couple days ago.....sometimes it works, sometimes it doesnt.

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  2. Anonymous
    2019-08-17T14:40:09+00:00

    It is time to accept it, the FAI server is shut down, there is no way to re-enable it in WMP. MS has now killed off WMP, it's time tu turn it off in system resources and find a new media player...

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  3. Anonymous
    2019-08-19T20:13:57+00:00

    We must motivate ourselves to be heard.

    I will explain step by step

    First option:

    Step 1: 

    The first step is to open the link that I sent:

    Step 2: when the link is opened you have to wait for it to load a few seconds. 

    After that, it will show a page where a tab "Open comments center?" , then they say "open comment center"

    Step 3: Wait for the application to load from W10 ...

    After that, my suggestion should be opened, and when they see it, the number of votes will appear, and next to it, "vote for" appears in blue.

    (In my case it is gray, because I already voted).

    But to you, those who have not voted will appear in blue, then oppress where it comes out "vote for"

    I find this problem incredible, I really can not believe it, the other day I saw an article that 90%, who had a Microsoft operating system use Windows Media Player

    Second Option:

    We must motivate ourselves to be heard.

    I discovered a page of MICROSOFT DEVELOPERS, WHERE THEY HAVE TO VOTE ALSO, WHAT IS THE

    LINK: 

    https://wpdev.uservoice.com/forums/110705-universal-windows-platform/suggestions/38407915-make-fai-music-metaservices-microsoft-com-return-i

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  4. Anonymous
    2019-08-20T04:33:45+00:00

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