Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.

Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2019-07-19T22:03:40+00:00

    Those who are interested in making fai.music.metaservices.microsoft.com come back, please vote.

    I spoke with an engineer, the votes should be between 50 and 100 to be heard.

    https://aka.ms/AA5gida

    https://aka.ms/AA5gida

    In addition, they can call the corresponding subsidiary of their country asking for the case 1474201060

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  2. Anonymous
    2019-07-20T01:10:36+00:00

    where do we vote?

    thanks

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  3. Anonymous
    2019-07-20T01:31:24+00:00

    Hello, thanks for supporting this initiative. In the comment center, which is available for Windows 10, I sent a link. You open it and the comment center will open, and you should vote in favor ...

    There's is the link:   https://aka.ms/AA5gida

    In any case I am writing a forum for users of W7 and W8 that are NOT CONFORMING WITH THE CHANGE.

    There's is the link for users W7 and W8: 

    https://social.technet.microsoft.com/Forums/es-ES/048fb01c-9737-494e-ac7c-c9f1a8523a5b/solucionen-el-problema-de-windows-media-player-por-favor?forum=wcgenerales#048fb01c-9737-494e-ac7c-c9f1a8523a5b

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  4. Anonymous
    2019-07-20T02:13:00+00:00

    yes a link and a place to vote would be good.

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