Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.

Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2019-06-19T22:10:21+00:00

    how can I add music to library? anyone have any suggestions? I media player...........should I update wndows 10? I am using 1607...............

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  2. Anonymous
    2019-06-20T11:21:57+00:00

    Found a solution that worked for me:

    1. Start regedit.exe
    2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
    3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
    4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
    5. Save / exit regedit.exe
    6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

    What an unnecessary pain in the proverbial.

    Sadly the solution is not working for me. I have navigated to the right place but TunerConfig is nowhere to be seen. Microsoft must have moved the goalposts Again.

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  3. Anonymous
    2019-06-20T21:08:45+00:00

    There are several files named regedit.exe on my Windows 7 Pro machine.   Clicking on each of them generates the error msg "The application was unable to start correctly (Oxc0000142).  Click OK to close the application."    How do you work around that?

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  4. Anonymous
    2019-06-21T19:49:55+00:00

    I entered in the "pmpMusicMatch" into the blank registry and it worked for me. All of the album info showed up. Thank goodness because I was about to go mad.

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