Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.

Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2019-06-16T20:59:37+00:00

    It doesn't work with update 1809. Last update it was working was 1803, you need to revert to previous update.

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  2. Anonymous
    2019-06-16T21:57:38+00:00

    There are several files named regedit.exe on my Windows 7 Pro machine.   Clicking on each of them generates the error msg "The application was unable to start correctly (Oxc0000142).  Click OK to close the application."    How do you work around that?

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  3. Anonymous
    2019-06-18T18:18:15+00:00

    microsoft SUCKS for killing on the fai metaservices server...screw microsoft.

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  4. Anonymous
    2019-06-19T21:59:52+00:00

    Much to my dismay, they have now nuked the old http://fai.music.metaservices.microsoft.com. Which if you use Win7, like me, you don't even have Groove Music to fall back on. While it wasn't great, it did let you input data.

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