Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.


Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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158 additional answers

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  1. Anonymous
    2019-06-13T01:58:05+00:00

    DOWN HASTA QUE APRUEBE EL 3ER. SEMESTRE

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  2. Anonymous
    2019-06-13T02:41:23+00:00

    come on Microsoft...fix the server.

    fai.music.metaservices.microsoft.com

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  3. Anonymous
    2019-06-13T03:04:20+00:00

    My primary reason for using Windows Media Player was the ease of use when ripping new CD's.  9 times out of ten you could usually find the album automatically and get the album art and track list applied with no trouble.  I gave up on it as a music player long ago.  The way it would sometimes overwrite the album art of hundreds of albums when I pasted art onto one file, and the way it would shuffle albums around my folder structure after I had moved them where I wanted them finally got to be too much for me. 

    I looked closely at Media Monkey and MusicBee, and settled on MusicBee as my player and I've been pretty satisfied with it since.  It has decent album detection when ripping, but I've recently found that Media Monkey is actually even better at finding some more obscure album titles when I'm ripping.  I just used it to rip two sets of disks that MB and even a few other rippers I tried couldn't find data for.

    My advice to everyone out there, forget Windows Media Player.  Microsoft is determined to kill it any way so just let it go.  For ripping, get Media Monkey.  I'm too far committed to MusicBee to switch over to MM completely, so I'll just continue to use both.

    Happy Music All

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  4. Anonymous
    2019-06-13T03:48:22+00:00

    can you migrate everything to media monkey? I have given up on microsft personally. I have an apple and now they are killing iTunes...lol crazy

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