Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.

Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2019-03-18T00:00:42+00:00

    After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

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  2. Anonymous
    2019-03-18T01:43:11+00:00

    I have two computers with  (musicmatch-ssl.xboxlive.com) as the search web site that work and another (my primary of course) where the web address does not work.

    The ways of a Microsoft Operating System are strange and beyond comprehension.  Likely a reload of the operating system would correct the problem but I have doubts about what it would do to the other configuration settings and data files.

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  3. Anonymous
    2019-04-17T10:25:36+00:00

    Guys. It does't work anymore. The registry was edited, wmp restarted, windows restarted and nothing.

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  4. Anonymous
    2019-04-18T04:40:58+00:00

    Guys. It does't work anymore. The registry was edited, wmp restarted, windows restarted and nothing.

    Correct and probably why Microsoft have never offered a fix for it. Had issues with my pc so Microsoft did an online Windows 10 reinstall and I'm back to square one with the same issue you have which is the fix no longer works. The registry edit was already blank when I checked so there was nothing to remove hence the fix is unfortunately redundant.

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