Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.

Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  2. Anonymous
    2019-03-17T19:17:22+00:00

    Tried the Registry fix and removed XBox app but to no avail and still have musicmatch-ssl.xboxlive.com.

    So anyone know how to get back to fai.music.metaservices.microsoft.com.?

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  3. Anonymous
    2019-03-17T23:50:23+00:00

    I dont know how, but something weird happened today. I was researching for alternative programs for ripping cd's, and in the middle of doing that, I gave WMP one more shot just to see what happened. And it worked, even though it still says "musicmatch.xboxlive...etc" (whatever it is).

    When i right clicked find album info, it had the musicmatch directory, but then i clicked on update album info, and it did just that. Best of all, I was able to rip a bunch of cd's on WMP.

    So I dont have an answer, but just thought I would share...

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  4. Anonymous
    2019-03-18T00:00:09+00:00

    After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

    Was this answer helpful?

    0 comments