Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.


Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2019-01-08T16:19:05+00:00

    Don't even try (at least if you want it to rip music cd).  The registry fix only fix half of the problem because yes, it pulls now the info of the music cd, but when you rip a cd it will wrongly rip a lot of the tracks to different folders with wrong names, even if the playlist within WMP is fine.

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  2. Anonymous
    2019-01-08T08:01:16+00:00

    Does anyone have the registry location for the fix in win7 or 8?

    I've also got this issue and tried loads of fixes to no avail. I expect there must be a similar registry key for the same info

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  3. Anonymous
    2018-12-29T12:57:16+00:00

    Do not find \TunerConfig extension

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  4. Anonymous
    2018-12-23T15:07:08+00:00

    Just use soundforge it's freeware and easy to use, plus this solution doesn't always work for Windows 10 - it didn't for me..

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