Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.

Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2019-03-17T19:17:22+00:00

    Tried the Registry fix and removed XBox app but to no avail and still have musicmatch-ssl.xboxlive.com.

    So anyone know how to get back to fai.music.metaservices.microsoft.com.?

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  3. Anonymous
    2019-02-25T17:24:10+00:00

    So this fixed the problem the first time ive had this problem. I think windows has updated since then and i am now having that same problem again.

    However this fix does not work anyone because the "value" line that I had cleared and left blank, is still blank from the previous time so there is nothing to clear.

    Can anyone help?

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  4. Anonymous
    2019-02-23T11:33:25+00:00

    Hi All,

    I still have the issue of Media player using Musicmatch-ssl.xboxlive.com

    I have re-checked the Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

    and re-run the removal of the xbox app, however now get the following. Am assuming this means the original removal worked.

    Have tried with TunerConfig set to both empty field and  to fai.music.metaservices.microsoft.com

    PS C:\WINDOWS\system32> Get-AppxPackageMicrosoft.XboxApp | Remove-AppxPackage

    Get-AppxPackageMicrosoft.XboxApp : The term 'Get-AppxPackageMicrosoft.XboxApp' is not recognized as the name of a

    cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify

    that the path is correct and try again.

    At line:1 char:1

    • Get-AppxPackageMicrosoft.XboxApp | Remove-AppxPackage
    •

        + CategoryInfo          : ObjectNotFound: (Get-AppxPackageMicrosoft.XboxApp:String) [], CommandNotFoundException

        + FullyQualifiedErrorId : CommandNotFoundException

    PS C:\WINDOWS\system32>

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