Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.

Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2019-06-09T10:00:53+00:00

    I've heard that MS ceased development on WMP, so maybe they shut it down.

    I will soon try downgrading W10 to build 1803 and check it FAI will work, if not, I will dust up the old XP machine and will check if WMP works properly there.

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  2. Anonymous
    2019-06-09T07:04:11+00:00

    Not sure if this is new, but I was researching the issue, and it looks like the find album infomation DNS records have been blacklisted.

    https://mxtoolbox.com/domain/fai.music.metadata.windowsmedia.com.akadns.net/

    Pings are non-responsive to the last known we address as well.

    Pinging fai.music.metadata.windowsmedia.com.akadns.net [40.113.76.66] with 32 by

    tes of data:

    Request timed out.

    Request timed out.

    Request timed out.

    Request timed out.

    Ping statistics for 40.113.76.66:

        Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

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  3. Anonymous
    2019-06-08T22:57:19+00:00

    For me it was working up until June 6, 2019 & then kaputski.... ****?

    Surely there must be a registry hack where we can change a url or something to another metadata provider??????

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  4. Anonymous
    2019-06-08T04:14:04+00:00

    Well, here we go yet again.  Bought some new CD's to rip and WMP can't reach this page, make sure the web address is correct.  Why can't they just leave the damn thing well enough alone.  You have this massive database of music which isn't perfect by any means, but still a good tool to quickly rip CD's and they have to keep screwing it up every few months.  There's got to be a better alternative out there.

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