Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.

Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2019-07-20T20:21:41+00:00

    Up este 1ro. de enero

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  2. Anonymous
    2019-07-20T18:48:47+00:00

    Hello, thank you very much for being a participant in this.

    Do you have Windows 10 ?, if so ... the link should open, I still have doubts about why some people can not open it having it ...

    The link ( https://aka.ms/AA5gida) is available for W10

    But I also sent another one for W7 and W8 users, there is: 

    https://social.technet.microsoft.com/Forums/es-ES/048fb01c-9737-494e-ac7c-c9f1a8523a5b/solucionen-el-problema-de-windows-media-player-por-favor?forum=wcgenerales# 048fb01c-9737-494e-ac7c-c9f1a8523a5b

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  3. Anonymous
    2019-07-20T18:32:50+00:00

    I guess I am ignorant, when I try the link it takes me to this:

    This content is available only in the Feedback Hub app on Windows 10.

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  4. Anonymous
    2019-07-20T07:34:58+00:00

    thank you ECP, I just followed your instructions and voted! Microsoft should give you a job, since you are the only one proactively doing anything to help us!

    I strongly urge everyone to vote, there's over 100 responses/complaints here, but only 15 votes. Come on, tell Microsoft we're sick of them **** us about! We want fai music back for ALL windows versions, we want to continue using Media Player as obviously a lot of us have put in hours of effort organising our music collections and we don't want to use itunes or VLC or anything else.

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