Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.

Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2018-10-14T06:49:57+00:00

    I cannot find this registry edit location on my windows 8.1

    Any suggestions?

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  2. Anonymous
    2018-10-07T16:13:13+00:00

    A big thank you. It works !

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  3. Anonymous
    2018-09-30T19:48:58+00:00

    Thanks EdMarinello

    Your solution worked for me too :-)

    It is so simple - so it is strange Microsoft has not corrected it.

    Other suggesions was to uninstall Windows Update 1803 and that is just not a good solution. In any way...

    Best regards,

    Thomas

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  4. Anonymous
    2018-09-14T18:53:26+00:00

    Found a solution that worked for me:

    1. Start regedit.exe
    2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
    3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
    4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
    5. Save / exit regedit.exe
    6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

    What an unnecessary pain in the proverbial.

    Worked perfectly!

    Was this answer helpful?

    0 comments