Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

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  1. Anonymous
    2018-12-26T05:49:19+00:00

    Thank you for helping me.  This has really helped me. I wasn't sure what to do until I read this post

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  2. Anonymous
    2018-12-28T18:55:37+00:00

    I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

    Hello, 

    Try signing up using Password if you have one. Once you logged on to the pc. 

    1. Press: Windows key + R 
    2. Type:  msconfig 
    3. Select Normal Start Up, then Apply the changes and restart your PC. 

    Hope this will help.

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  3. Anonymous
    2019-01-12T22:04:48+00:00

    When I press shift + restart, it just restarts. Am I doing something wrong? I'm holding down shift every time

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  4. Anonymous
    2019-01-16T04:48:04+00:00

    You have to long press the SHIFT Key and then select RESTART. 

    It will take you to the settings over there select RESTART. 

    You will get a Safe boot window and then you can able to log in. 

    Once logged into the pc Windows + R key = Type MSCONFIG 

    Goto the Boot and Uncheck the Safe Boot box. Again click the GENERAL and select Normal Start Up. 

    And now Restart the PC. You are set to go.

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