Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

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  1. Anonymous
    2018-12-16T21:58:25+00:00

    I have a different version of the PIN issue... Brand new Pro6.  i setup facial recognition... activated office... accepted some kind of update... seems normal for a brand new machine....

    next day... turn on asks for a PIN... but then tells me my PIN is no longer working... Facial and PW do not work,,, there are no restore points to go back to... have done the hard reset and soft reset trying to get back to the original version of W10... no luck... no backup... nomability to restore on my new surface 6... love the device... looking for an adult beverage after several hours reviewing hundreds of posts... 

    any suggestions?   

    Michael

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  2. Anonymous
    2018-12-16T22:17:09+00:00

    My pin is no longer available, and when I put the password, it doesnt work either. What might have caused this? How to fix it?

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  3. Anonymous
    2018-12-25T17:05:32+00:00

    Thank you.

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  4. Anonymous
    2018-12-26T02:22:38+00:00

    It's my first, to have lenovo window 10 , and it's won't login me in or sign in , so how can i setup or change because i can't find the 

    setting

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