Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Your PIN is no longer available
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Anonymous
I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.” There are no other options for signing in. Does anyone know what to do to login?
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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Anonymous
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Anonymous
2018-08-08T03:32:46+00:00 I have the same problem. There is no option to login with a password. It seems this is a Windows S feature that removes password login with you use Windows Hello (PIN and/or facial recognition). I have no way to login to the computer. Facial recognition says I need to use PIN. PIN doesn't work with error stated above.
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Anonymous
2018-08-08T03:53:52+00:00 I have the same problem. There is no option to login with a password. It seems this is a Windows S feature that removes password login with you use Windows Hello (PIN and/or facial recognition). I have no way to login to the computer. Facial recognition says I need to use PIN. PIN doesn't work with error stated above.
Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Well see whenever I try to reset my PC it asks for my BitLocker Key number and since it wants me to login to my college’s account I have to contact an administrator or something and I have no idea who I would even attempt to talk to about that. I’m at a loss of what I have to do.
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Anonymous
2018-08-08T04:04:52+00:00 Do you have a Microsoft Store nearby, or maybe can call support? :( Yeah, I had to sign into my Microsoft account for BitLocker too, but I’m just on a personal account not college or business. Sorry about that
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Anonymous
2018-08-19T23:32:06+00:00 I have the same problem. There is no option to login with a password. It seems this is a Windows S feature that removes password login with you use Windows Hello (PIN and/or facial recognition). I have no way to login to the computer. Facial recognition says I need to use PIN. PIN doesn't work with error stated above.
Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Seems like the answer is obvious, but asking anyway to be certain:
Does the shift +restart method delete your settings (Wi-Fi passwords, installed apps, etc.) or are all these considered "personal files?
[5 minutes later]
Discovered this approach is a slightly modified FRESH INSTALL OF WINDOWS 10 (but perhaps many files in your USER folder. Definitely a last resort.
I'm 100% unable to login as well. Sometimes it allows me to enter a PIN (rarely) but it's not recognizing/accepting the actual 4-digit PIN. I also tried my Outlook.com password, which doesn't work either.
Impossible to make any changes to files... Maybe I can find a hack to bypass the startup security screen?
Only problem is that will probably have some virus/Trojan horse and I'll go from bad to worse!!
Any help appreciated!!
John