Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

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  1. Anonymous
    2019-06-14T06:09:18+00:00

    I have the same issues here.

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  2. Anonymous
    2019-06-16T11:52:57+00:00

    Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.  

    Super. It’s worked. Thank you very much.

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  3. Anonymous
    2019-07-25T10:56:57+00:00

    My password is showing not correct, but allows me to view my account on other devices. My PIN number to access my laptop is not available.

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  4. Anonymous
    2019-08-04T15:33:54+00:00

    I also have this same problem. So i changed the passcode through my phone and tried opening my laptop using the new passcode. Still doesn’t work.

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