Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

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  1. Anonymous
    2021-01-10T23:54:30+00:00

    Thank you, Alessandro.

    But I do not understand how to reset my pin with just my email. I can't see any option in which they ask me for my email to confirm resetting of pin.

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  2. Anonymous
    2021-01-10T22:00:04+00:00

    E X A C T L Y !!!!!

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  3. Anonymous
    2021-01-10T17:32:01+00:00

    I actually founf=d out how to fix it you have to reset your pin using ur email

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  4. Anonymous
    2021-01-10T16:29:13+00:00

    I have exactly the same problem.

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