Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

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  1. Anonymous
    2021-02-27T03:11:02+00:00

    Solution:

    Error:

    “your pin is no longer available due to a change the security settings on this device.

    Situation:

    your login screen does not show an option to use password, only pin or other biometric option but you are caught in the above error loop with every option you try to access or change values

    Steps:

    At login screen hold down left shift click power->restart.

    Then on choose option screen - troubleshoot->advanced->startup settings->restart.

    At the menu after reboot choose option 1- debug

    At this login screen change my pin should work for you.

    Note: the source of my issue was secure-boot related. But that is too pc vender specific to address here. These steps allowed me to fix the windows part of it without a pc reset.

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  2. Anonymous
    2021-02-23T17:20:47+00:00

    No, resolved with complete reinstall. And disabling bitlocker. But still ms account management is nuts.

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  3. Anonymous
    2021-02-23T16:30:06+00:00

    Is it effect license key

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  4. Anonymous
    2021-02-13T07:19:47+00:00

    The problem is we can't log into the computer. How do you expect us to do any if that? If I could get into the computer there wouldn't be a problem. Resetting also doesn't work for me?

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