Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

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  1. Anonymous
    2018-11-28T00:38:51+00:00

    How do i reset my laptop?

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  2. Anonymous
    2018-10-31T22:41:06+00:00

    If a tablet is in the field and the only way to login for a normal user is through a PIN, there is no way to fix it wihout brining the tablet in and swaping it.  This is a critical issue for LAPD.

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  3. Anonymous
    2018-10-21T01:06:29+00:00

    Has anyone gotten back with you on this? I'm having the same problem and can't find any solutions.

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  4. Anonymous
    2018-10-13T19:41:26+00:00

    I held down the shift key and hit restart now my computer says working on updates and doesn't give me an option to do anything else like reset the computer

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