Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Your PIN is no longer available
I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.” There are no other options for signing in. Does anyone know what to do to login?
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
112 additional answers
Sort by: Newest
-
Anonymous
2019-01-24T07:38:22+00:00 Ok i figured this out!!! At the screen you would normally log into but showing the error message instead.. first click the logo button plus L.. while holding that (do not let go of logo + L) there is a power logo on bottom corner of screen that pulls up a menu highlight the work “restart” still while holding logo+L press the shift button and hold that down as well then click the restart option it will pop up a menu. You can reset from there.
-
Anonymous
2019-01-23T15:47:35+00:00 Yes, it works perfectly. Thanks
-
Anonymous
2019-01-20T06:43:24+00:00 Razanal, Please long press the SHIFT Key and scroll to the power icon and restart.
You will get the (Choose an Option) Blue screen.
Goto TROUBLESHOOT > ADVANCE OPTION > (See more recovery option) STARTUP SETTINGS > RESTART
You will enter into Safe mode with basic features.
Press Windows Key + R
Type MSCONFIG
You will get System configuration prompt.
Goto BOOT tab > Uncheck SAFE BOOT & Press APPLY
Goto GENERAL tab > Click NORMAL STARTUP & Press APPLY
Now RESTART.
-
Anonymous
2019-01-20T05:16:43+00:00 I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.” There are no other options for signing in. Does anyone know what to do to login?