Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Your PIN is no longer available
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Anonymous
I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.” There are no other options for signing in. Does anyone know what to do to login?
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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Anonymous
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Anonymous
2019-12-18T05:29:09+00:00 Need to reset password do not have usb flash drive
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Anonymous
2019-12-13T00:01:26+00:00 Ok i figured this out!!! At the screen you would normally log into but showing the error message instead.. first click the logo button plus L.. while holding that (do not let go of logo + L) there is a power logo on bottom corner of screen that pulls up a menu highlight the work “restart” still while holding logo+L press the shift button and hold that down as well then click the restart option it will pop up a menu. You can reset from there.
Finally...Thanks!
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Anonymous
2019-12-06T16:48:28+00:00 Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
@Wesley815 - Thank you so much for helping me fix this problem on my BRAND NEW laptop! I even called HP Technical Support but they were going to charge me $49.99 just to get past this screen (regarding the PIN problem). RIDICULOUS! So thank you so much!
This really does work!
Cherylene K. Norris
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Anonymous
2019-11-27T20:16:20+00:00 Wont allow me to Reset PC/keep personal without a password. Is there any other way to get in?