Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Your PIN is no longer available
I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.” There are no other options for signing in. Does anyone know what to do to login?
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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Anonymous
2018-08-19T23:32:06+00:00 I have the same problem. There is no option to login with a password. It seems this is a Windows S feature that removes password login with you use Windows Hello (PIN and/or facial recognition). I have no way to login to the computer. Facial recognition says I need to use PIN. PIN doesn't work with error stated above.
Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Seems like the answer is obvious, but asking anyway to be certain:
Does the shift +restart method delete your settings (Wi-Fi passwords, installed apps, etc.) or are all these considered "personal files?
[5 minutes later]
Discovered this approach is a slightly modified FRESH INSTALL OF WINDOWS 10 (but perhaps many files in your USER folder. Definitely a last resort.
I'm 100% unable to login as well. Sometimes it allows me to enter a PIN (rarely) but it's not recognizing/accepting the actual 4-digit PIN. I also tried my Outlook.com password, which doesn't work either.
Impossible to make any changes to files... Maybe I can find a hack to bypass the startup security screen?
Only problem is that will probably have some virus/Trojan horse and I'll go from bad to worse!!
Any help appreciated!!
John
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Anonymous
2019-01-16T04:48:04+00:00 You have to long press the SHIFT Key and then select RESTART.
It will take you to the settings over there select RESTART.
You will get a Safe boot window and then you can able to log in.
Once logged into the pc Windows + R key = Type MSCONFIG
Goto the Boot and Uncheck the Safe Boot box. Again click the GENERAL and select Normal Start Up.
And now Restart the PC. You are set to go.
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Anonymous
2018-10-10T13:23:30+00:00 Why is my PIN required when I'm using BIOMETRIC security?
This effectively locked me out of a computer I own.
Ugh.
Windows applied an update, and I believe this to be the cause.
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Anonymous
2018-09-08T15:37:05+00:00 I fixed this issue by simply removing the pin and then setting up a new one
Unfortunately, that didn't fix it for me.