Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

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  2. Anonymous
    2021-07-30T17:07:07+00:00

    The only thing I was able to do was reinstall Windows. For the fourth time in a year. Every Windows update brings me significant grief.

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  3. Anonymous
    2021-07-30T16:49:27+00:00

    “Your pin is no longer available due to a change to the security settings on this device. Click to set up your pin again.”

    -Then it prompts me to set up my pin

    Then it makes me verify my identity through text message. I am able to verify. Then here’s the next prompt:

    “Are you sure?

    If you reset your pin, apps might require you to sign in again, and any data that’s managed by an organization could be lost. If your pin still works but you want to change it anyway, go to Start>Settings>Accounts>Sign in options and under PIN, select Change.”

    I hit “Continue” and I am shown this message:

    “Something went Wrong

    We weren’t able to set up your PIN. You can try again, or skip this step and set up a PIN later.”

    I hit “Retry” and it does not work. I hit “skip for now” and it logs me out.

    I do not have this issue with my 2 other devices. Please help. Thank you

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  4. Anonymous
    2021-06-25T20:17:22+00:00

    Can't do that if you can't get in to access the pin changing ability.

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