Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Your PIN is no longer available
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Anonymous
I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.” There are no other options for signing in. Does anyone know what to do to login?
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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Anonymous
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Anonymous
2018-12-16T21:58:25+00:00 I have a different version of the PIN issue... Brand new Pro6. i setup facial recognition... activated office... accepted some kind of update... seems normal for a brand new machine....
next day... turn on asks for a PIN... but then tells me my PIN is no longer working... Facial and PW do not work,,, there are no restore points to go back to... have done the hard reset and soft reset trying to get back to the original version of W10... no luck... no backup... nomability to restore on my new surface 6... love the device... looking for an adult beverage after several hours reviewing hundreds of posts...
any suggestions?
Michael
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Anonymous
2018-12-06T23:24:21+00:00 I was able to fix this by removing the Pin and adding a new one
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Anonymous
2018-11-30T03:28:13+00:00 FYI, this occurred - shocker - after a Windows Update. One time when trying to login it restarted and installed another update.
After the Surface pro 4 flickering screen disaster since in December 2017
I could collect after many troubles a clean refurbished machine last October in a neighbour country (air travelling hotels, etc for my own cost, because MS (a world company) has no Surface service in Indonesia....)
After start up, complete new installation and installing updates I was confronted with the above mentioned problem.
One can imagine, that I was not happy, but after a day or two there was an update at the startup up and since then the camera and or pin code works again.
After almost a year of struggling with the Pro 4, I sincerely hope I can use the machine normally....
Thanks for your reply and attention.
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Anonymous
2018-11-29T23:45:01+00:00 Did you ever get help or get in? This is driving me crazy!