Program or background process popup keeps appearing

Anonymous

For days I've been getting this popup window on my Windows 10 Build 1803 computer:

"The program or a background process quit unexpectedly. Would you like to send information to a developer?"

It occurs intermittently, often every 5-10 minutes, and is EXTREMELY annoying. When I click on it, it disappears with no results but keeps reappearing. I cannot figure out what program is causing this as all programs I use are accounted for. The machine has been scanned several times and there is no sign of virus or malware. There have been no new programs installed and Windows and all drivers are current. It's a total loss to me what this is.

Anyone have any idea?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

The newest build of System Mechanic - version 18.02.486 -- released in mid-October 2018 finally puts an end to this most irritating problem.

It appears to be safe to use System Mechanic again.

0 comments

59 additional answers

Anonymous

2018-08-29T22:10:17+00:00

Thanks for your comments, RichardBlackburn. I, too, have not had a response from Iolo/System Mechanic. I uninstalled the Malware Killer program this morning, which I had downloaded with the last System Mechanic update, and so far, no additional pop up. That said, though, I had a couple days of relief from the pop up for no apparent reason, so we'll see. I'm not sure how this would affect my friend who does not have any Iolo product, though.
Was this answer helpful?

0 comments No comments
Anonymous

2018-08-30T03:50:12+00:00

I do not have Malware Killer installed on either PC or laptop. I think I am getting the popups due to Active....whatever they call it. It pops every 5-10 minutes on the laptop but only a few times a day on PC with both I believe having the same System Mechanics settings. I am just putting up with it until a solution is found.
Was this answer helpful?

0 comments No comments
Anonymous

2018-08-30T13:03:03+00:00

I took your advice and set System Mechanic to only run a few hours a day. So far, I've had no popups with the exception of when I start System Mechanic. It still appears on the Event Log as ESENT, but there's no reaction from Windows. I'll keep on with these settings and see what comes of it.

Thanks again Dave!
Was this answer helpful?

0 comments No comments
Anonymous

2018-08-30T23:22:53+00:00

Yep it IS System Mechanic Same issue on both PC and Laptop and you can trigger the popup by opening System Mechanic.

Only started a few weeks ago. On the Laptop an icon pops up briefly in the tray but as someone said as soon as touch anything goes away. I wasn't sure what the graphic on the icon was but its System Mechanic.

The ESSEN 916 info in the event log seems unrelated. On other forums, it has been an unresolved issue since 2017 but folks are just seeing it in the log but not getting the popup as described by most here.

As is often the case some of us don't have the time to be geeks and try all the more difficult solutions or even going to the extreme of reinstalling Windows. Usually, it's a simple answer - in this case, appears to be a System Mechanics issue after all else was tried by great folks here until someone came up with the SM which I have confirmed on both my computers.

It only becomes simple when someone finds it and share with others as on this thread.

I agree it is System Mechanic. I started getting the pop up just after installing SM. Also, the poop up (guess I will leave that typo) shows up as soon as I start SM. Will try "Dave in Phoenix's" solution to "Do not Run between" to see if that works, if not SM is out of here.
Was this answer helpful?

0 comments No comments