The newest build of System Mechanic - version 18.02.486 -- released in mid-October 2018 finally puts an end to this most irritating problem.
It appears to be safe to use System Mechanic again.
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For days I've been getting this popup window on my Windows 10 Build 1803 computer:
"The program or a background process quit unexpectedly. Would you like to send information to a developer?"
It occurs intermittently, often every 5-10 minutes, and is EXTREMELY annoying. When I click on it, it disappears with no results but keeps reappearing. I cannot figure out what program is causing this as all programs I use are accounted for. The machine has been scanned several times and there is no sign of virus or malware. There have been no new programs installed and Windows and all drivers are current. It's a total loss to me what this is.
Anyone have any idea?
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The newest build of System Mechanic - version 18.02.486 -- released in mid-October 2018 finally puts an end to this most irritating problem.
It appears to be safe to use System Mechanic again.
It's 2 days after the factory reset and this morning the popup window began appearing again.
It's the same popup as pictured in the above post.
It's still popping up randomly and for no apparent reason.
There is still no information as to what software, program, or hardware it might be referring to.
Here is all the information I have in the Application Log for the event. I've included 2 screenshots with information from the the event properties window.
The system appears to be stable. I'm conducting regular scans to detect/combat any malware that might be the cause. Am running an SFC scan as I write and will post results as they occur.
Thank you for the updates, MOJayhawker. I know how troublesome it is to still have an issue like this after all the troubleshooting steps that we've performed. Since you already did a factory reset, our last resort would be doing a clean install. This includes wiping/ reformatting your hard drive, removing all your files and settings. If you have a partitioned drive, I suggest formatting that as well. This is to ensure that there will be no remnants or whatsoever that may affect the fresh installed Windows 10. I know that this is a very tedious work, especially if you have a lot of files saved on your computer. You need to back up them all before doing so. However, with this process, we can eliminate the possibility that this is a software or virus issue. Good luck.
Regards.
My factory reset was a clean install of Windows from a recovery drive. It was the only way the computer would allow a complete install. The system could not access Windows through the hard drive partitions.
I've been reading up on this error and many seem to think it has something to do with how the computer moves memory from RAM to the hard drive. I have recently increased the RAM on the computer, changing out one of the chips from 8 gb to 16 for a total of 24 gb. This is a Dell Inspiron 5675 computer and came with 16 gb when purchased just over a year ago.
I have had some issues with raising the RAM total in the form of program crashes, but switching the 16 gb chip to slot 1 from slot 2 greatly reduced this. Using the disk cleanup function also lowers that chance.
Not sure what to do next but monitor the situation with scans. The computer is working well at the moment and during gaming, the largest task the system has to perform, there have been no issues with performance. The popup window appears occasionally, but not constantly.
Thank you for your help, Gemzon. I've saved all your information to a document for future use, if needed. I won't mark this issue solved, since it has not been solved.
If you haven't already, please pass this on to the Microsoft engineers since it seems to be a somewhat common problem. Thanks again.
In my case that message was sended by System Mechanic