The newest build of System Mechanic - version 18.02.486 -- released in mid-October 2018 finally puts an end to this most irritating problem.
It appears to be safe to use System Mechanic again.
Program or background process popup keeps appearing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
For days I've been getting this popup window on my Windows 10 Build 1803 computer:
"The program or a background process quit unexpectedly. Would you like to send information to a developer?"
It occurs intermittently, often every 5-10 minutes, and is EXTREMELY annoying. When I click on it, it disappears with no results but keeps reappearing. I cannot figure out what program is causing this as all programs I use are accounted for. The machine has been scanned several times and there is no sign of virus or malware. There have been no new programs installed and Windows and all drivers are current. It's a total loss to me what this is.
Anyone have any idea?
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
59 additional answers
Sort by: Newest
-
Anonymous
2018-09-05T01:01:13+00:00 The mid-October 2018 update to System Mechanic - version 18.0.2.486 - put an end to this problem once and for all (I hope).
We had run into this exact same problem on just one of our Windows 10 computers. It's the only one still using the Fall Creators Update (1709) because it just won't install the Spring 2018 Windows update.
Ever since we upgraded System Mechanic to version 18, this computer had been plagued with the message that others have gotten as well as the ESENT 916 business in the Event Logs.
Interestingly, the message window that pops up at random times throughout the day generally disappears as soon as you move the cursor on the screen.
This does not happen with System Mechanic 17 at all -- but the nags to upgrade to version 18 are pretty intolerable.
Fortunately, the problem is fixed with version 18.0.2.486 released in mid-October 2018.
-
Anonymous
2018-09-04T16:06:58+00:00 I changed the "Do not run" settings and it worked great for about a week, then the popup showed up again. I think I'm just going to uninstall System Mechanic and see if that works.
-
Anonymous
2018-09-04T01:29:54+00:00 Do Not Run did not work for me either. Just waiting for the update. What a pain.
-
Anonymous
2018-09-04T00:39:59+00:00 p115
I tried the Active Care "Do Not Run" fix and it did not work for me. So I am just waiting for the update and have my fingers crossed that it will work.