Hello, we are experiencing problems with certain application in windows 10 the top of teh window (the first inch)is missing... the title bar the close minimize button are not there and if there a window underneat it it will close that window instead it happens with file explorer, google chrome, adobe reader dc. all those apps are up to date the windows are also up to date, i can't an answer anywhere i tried using system restore but the problem comes back shortly after ( a day or 2 )

I am also experiencing this issue on a Lenovo PC. 4th Generation Intel i3 Processor - Dual screen setup. GeForce 210 GPU. Windows 10 Pro x64 - Latest build. This is the first report I could find explaining the exact same symptoms. I have noticed the following: This is a rare but extremely frustrating issue. It can occur on the top or at the bottom of the window, but not limited to just those areas. The issue only occurs with maximised windows and does not seem to affect all apps. This problem can be evasive and has been occurring intermittently in the past. It comes and goes depending on what apps are open. Some have reported that Office Protected View could be a trigger, but disabling this only works in limited cases. Troubleshooting Steps Performed: (Since April/May 2018) Update Windows Update all Affected Apps Clean Install new display drivers Clean boot SFC scan and DISM Check event viewer Run affected apps in compatibility mode Uninstall all OEM software Uninstall all non-essential apps Uninstall all graphics drivers Replace graphics card (AMD and NVIDIA) Remove graphics card altogether and run integrated GPU only Update BIOS Disable CPU Virtualization Features in BIOS Replace PC Tower - Latest W10 PRO x64 Clean Install on New PC Replace both Monitors with 2x New Identical Monitors - Both connected via digital outputs Findings: None of my troubleshooting steps have yeilded any results. The issue always returns eventually. We seriously need some action from Microsoft regarding this issue. Possible Cause: Due to the scope of affected apps and the fact that only multiple display setups seem to be affected I suspect this may be a display driver/hardware/configuration compatibility issue/conflict probably related to a recent windows 10 update since build 1703/1803 causing display issues. Temporary Workarounds: This is a quick and easy workaround: SHIFT + CTRL + WIN + B This key sequence empties the video buffer and restarts the driver, and does the same for the keyboard, the mouse and the soundcard. It was meant for helping some users and techs with stuck graphic elements, black screens, stuck sleep modes, stuck mouse buttons and buzzing or looping sounds. The issue will return eventually. Limited success Changing the primary monitor or just slightly changing the layout of multiple monitors and clicking apply resolves the issue for an unknown amount of time. Limited success When I use shift + right click on the taskbar icon of the affected application and select 'restore window' the interface returns, but when I maximise again it the issue returns. This is my personal choice. You can effectively work around the issue by avoiding the symptoms. Any window showing the issue symptoms need to be restored as above and NOT MAXIMISED AGAIN. Snapping Windows to the Left or Right side of a display and resizing them sideways is a quick way of using non-maximised during multi tasking workflows. Success may be limited Some apps that support Full screen mode (Not to be confused with maximized mode) can be restored by hitting the F11 key to enable full screen and hitting F11 again to exit full screen. My interface then returns, however, some apps like Acrobat Reader DC does not respond to F11 because it has it's own full screen shortcut which will also work the same way. This would be my second choice due to how quick you can tap F11 twice. Once you re-open or move the window the symptoms could return (If in maxmised state) Success may be limited Possible Solution: There have been reports that the following third party hotfix fixed the issue. You may want to create a system restore point before trying this: Link - Third Party Hotfix Link - How to create a restore point Limited success Changing to a single display setup may get rid of the symptoms completely. Very inconvenient, but may be viable if you can get by with one display and you have no viable/effective workarounds. Not tested yet, but someone can confirm if this helps them. The only other effective way I can think of is going back to an earlier (Prior to 1703) build of Windows 10 or even going back to Windows 7/8 What can we do if we want a real solution? Please continue to contribute your findings. My research continues.****Any response about possible cause and solutions will be of great value to the community. We need to get Microsoft's attention as I believe their operating system is at fault. There is a thread in the feedback hub about this issue: https://aka.ms/AA3ry7p (PLEASE ADD UPVOTES - This may be the only way for MS to pay attention to it) Share and Upvote the following threads: (They also contain more insight and other workarounds) https://answers.microsoft.com/en-us/windows/forum/all/windows-terminal-server-2016-multi-monitor/aefbec87-0f5e-4f35-8296-b432d7d7f98b https://answers.microsoft.com/en-us/windows/forum/all/windows-10-multi-monitor-maximized-window/3c2042ef-73df-401c-9a59-65b347d4dbea https://www.reddit.com/r/sysadmin/comments/8imjva/windows_10_multi_monitor_maximized_window/ **Make the issue public knowledge.**If you know someone that works for a tech news outlet ask them to do an article about the struggles people are having with this specific issue. The lack of meaningful response and follow-through from MS is absolutely unacceptable. Also share on Microsoft's public channels: Facebook, Twitter Etc. TAGS: dual tripple multiple monitor multi monitor full screen maximize display top bottom toolbar interface menu tool bar toolbar title bar bottom bar status bar missing black white blank transparent maximize

I can confirm that Word protected mode seems to be causing this issue. It has been going on for a LONG time now, and I hope a resolution is found soon. We are on Office 365 Business Premium utilizing Office 2016. Current version of Word is 16.0.11727.20222 and current version of graphics is Intel integrated HD Graphics 530 22.20.16.4749. This issue occurs on HP & Dell machines with different graphics cards and driver versions - on all of these, as soon as I open a protected word doc, the problem occurs, and I really do not want to disable protected mode for the organization. The issue is that either the top or bottom of Windows explorer and any other application on the primary monitor in a multiple display setup are cut off and either show as all black or as all white and you cannot interact with that portion, such as clicking the X at the top right, etc. Please get us a fix for this soon, Microsoft! #Windows explorer cut off, Adobe Reader cut off, part of window is blank, part of window missing, bottom part of screen black, top part of screen black, bottom part of screen white, top part of screen white.

Great that you have discovered all these extra keystroke options to temporarily resolve the issue. But it remains annoying as hell that Microsoft doesn't create and issue a patch to its security settings to prevent the problem in the first place. And, by the way, dragging the window to a different monitor and back did not resolve the problem for me. The only fix that has worked consistently is disabling security functionality. Microsoft... wake up!

Here's a workaround: Use Win key + rightArrow (or other alternatives) to change the layout. Missing window elements will reappear. 2. Drag the window to a different monitor. 3. Use the Win+upArrow key sequence to force the window to snap to full monitor size. 4. Drag the window back to the monitor where the window elements were missing. Love this bug!

The quickest workaround so far is the following picture. It resets your graphcidriver without having to restart applications. I've contacted Lenovo, Dell, Intel and Windows. There is no current fix as of July 26th 2019

Windows 10 pro missing title bar and part of the top of window

Answer accepted by question author

Anonymous

I am also experiencing this issue on a Lenovo PC. 4th Generation Intel i3 Processor - Dual screen setup. GeForce 210 GPU. Windows 10 Pro x64 - Latest build.

This is the first report I could find explaining the exact same symptoms.

I have noticed the following:

This is a rare but extremely frustrating issue.
It can occur on the top or at the bottom of the window, but not limited to just those areas.
The issue only occurs with maximised windows and does not seem to affect all apps.
This problem can be evasive and has been occurring intermittently in the past. It comes and goes depending on what apps are open.
Some have reported that Office Protected View could be a trigger, but disabling this only works in limited cases.

Troubleshooting Steps Performed: (Since April/May 2018)

Update Windows
Update all Affected Apps
Clean Install new display drivers
Clean boot
SFC scan and DISM
Check event viewer
Run affected apps in compatibility mode
Uninstall all OEM software
Uninstall all non-essential apps
Uninstall all graphics drivers
Replace graphics card (AMD and NVIDIA)
Remove graphics card altogether and run integrated GPU only
Update BIOS
Disable CPU Virtualization Features in BIOS
Replace PC Tower - Latest W10 PRO x64 Clean Install on New PC
Replace both Monitors with 2x New Identical Monitors - Both connected via digital outputs

Findings:

None of my troubleshooting steps have yeilded any results. The issue always returns eventually.
We seriously need some action from Microsoft regarding this issue.

Possible Cause:

Due to the scope of affected apps and the fact that only multiple display setups seem to be affected I suspect this may be a display driver/hardware/configuration compatibility issue/conflict probably related to a recent windows 10 update since build 1703/1803 causing display issues.

Temporary Workarounds:

This is a quick and easy workaround: SHIFT + CTRL + WIN + B
- This key sequence empties the video buffer and restarts the driver, and does the same for the keyboard, the mouse and the soundcard. It was meant for helping some users and techs with stuck graphic elements, black screens, stuck sleep modes, stuck mouse buttons and buzzing or looping sounds.
- The issue will return eventually.
- Limited success
Changing the primary monitor or just slightly changing the layout of multiple monitors and clicking apply resolves the issue for an unknown amount of time.
- Limited success
When I use shift + right clickon the taskbar icon of the affected application and select 'restore window' the interface returns, but when I maximise again it the issue returns.
- This is my personal choice. You can effectively work around the issue by avoiding the symptoms.
- Any window showing the issue symptoms need to be restored as above and NOT MAXIMISED AGAIN.
- Snapping Windows to the Left or Right side of a display and resizing them sideways is a quick way of using non-maximised during multi tasking workflows.
- Success may be limited
Some apps that support Full screen mode (Not to be confused with maximized mode) can be restored by hitting the F11 key to enable full screen and hitting F11 again to exit full screen. My interface then returns, however, some apps like Acrobat Reader DC does not respond to F11 because it has it's own full screen shortcut which will also work the same way.
- This would be my second choice due to how quick you can tap F11 twice.
- Once you re-open or move the window the symptoms could return (If in maxmised state)
- Success may be limited

Possible Solution:

There have been reports that the following third party hotfix fixed the issue. You may want to create a system restore point before trying this:
- Link - Third Party Hotfix
- Link - How to create a restore point
- Limited success
Changing to a single display setup may get rid of the symptoms completely. Very inconvenient, but may be viable if you can get by with one display and you have no viable/effective workarounds.
- Not tested yet, but someone can confirm if this helps them.
The only other effective way I can think of is going back to an earlier (Prior to 1703) build of Windows 10 or even going back to Windows 7/8

What can we do if we want a real solution?

Please continue to contribute your findings. My research continues.****Any response about possible cause and solutions will be of great value to the community.
We need to get Microsoft's attention as I believe their operating system is at fault. There is a thread in the feedback hub about this issue: https://aka.ms/AA3ry7p(PLEASE ADD UPVOTES - This may be the only way for MS to pay attention to it)
Share and Upvotethe following threads: (They also contain more insight and other workarounds)
**Make the issue public knowledge.**If you know someone that works for a tech news outlet ask them to do an article about the struggles people are having with this specific issue. The lack of meaningful response and follow-through from MS is absolutely unacceptable.
- Also share on Microsoft's public channels: Facebook, Twitter Etc.

TAGS:

dual tripple multiple monitor multi monitor full screen maximize display top bottom toolbar interface menu tool bar toolbar title bar bottom bar status bar missing black white blank transparent maximize

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Windows 10 pro missing title bar and part of the top of window

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