After update of my windows 10 I got problem Desktop is unavailable

Anonymous
2018-05-14T07:58:32+00:00

My PC is working really normal before update. After I update my windows 10 the system show this message.

C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK

Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network). 

In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is 

C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible 

Access is denied. -OK

Only recycle bin and task bar and black background again.

I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-14T09:08:43+00:00

Hi Thirut,

Open Windows File Explorer

On the View Ribbon, check the box marked 'Hidden Items'

C:\users\Default\

Right click and copy the Desktop folder contained in the Default Folder

Navigate to: C:\Windows\system32\config\systemprofile

Right click and Paste the Desktop folder into the systemprofile folder

Restart (not shut sown) your PC

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  1. Anonymous
    2018-05-22T13:28:05+00:00

    Same issue on Acer laptop.

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  2. Anonymous
    2018-05-22T14:35:37+00:00

    I am having the same issue.  This is the second time with the update issue and it is getting tiresome.  It takes all day to resolve an issue with the blue sreen now this.  I have an Asus pc.  Get you stuff together MS.

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  3. Anonymous
    2018-05-22T15:09:49+00:00

    I know this will not help anyone, but it is for Microsoft's benefit.

    I applied this update yesterday afternoon and have just given up trying to fix it - best part of 8 hours.

    I was very, very, very lucky that I had a full image backup that is 2 weeks old and I have just restored that..... will need a bit of time to bring it up to date though.

    Now I just need to make sure that this update is not applied again...

    Best of luck to you all as you are going to need it!

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  4. Anonymous
    2018-05-22T15:10:21+00:00

    So I ended up doing a complete reset option.  After 10 hours yesterday, I gave up.  Thankfully my files are still on the computer however all the apps and settings are gone.

    Here's a breakdown of what I went thru;

    1. 2+ hours of the download/install of Update 1803 which rendered my laptop into this user profile error. 

    2.  3+ hours scouring the internet for fixes including checking a ton of user threads on this forum.

    3.  2 hours with Microsoft chat support which provided no solution other than the option to reset.

    4.  2 hours to do a complete Windows 10 reset.

    So in total about 10+ hours I wasted all because Microsoft forced this automatic update/malware/virus onto my laptop.  

    I did learn with MS chat on how to disable Microsoft Updates which I wanted to share with everyone here

    • windows key + R" and type " services.msc"
    • click on Windows Update, right click 'properties'
    • Under start up type, select 'disabled'

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