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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
I have now tried to re-install Windows 10 from scratch.
On a different PC I got the download tool to enable the creation of installation media onto a usb stick.
I then returned to the problem computer and loaded the usb stick. I changed via bios to order of start up so the computer went to the usb stick first. All seemed to go well until I got a message stating I could noot upgrade windows from the usb stick and I should upgrade via the existing installation.
So I started windows and got to the the missing desktop screen. Via task master got to the usb stick and ran windows set up.
Again everything seemed to go well the installation went well including updates that it had downloaded as part of the process. However it got to about 90% and then stated it was reverting to the previous version of windows.
Guess what back to missing desktop!!!
I am running out of ideas.
Help.
I have now tried to solve the problem using the "media creation tool" and running it via taskmaster.
Everything seemed to be working properly when a message popped up.
"There was a problem running this tool." The error code ox80080005 - ox90017 was stated.
I can't find anything quoting that exact number so where do i go from here?
Any bright ideas?
I have 2 others drives I'm hanging onto lol... one I hope someday to get the stuff off of it... it was a backup drive (internal drive put in an external case)..then it died without notice; if I remember it's not really spinning anymore. The 1TB one there's not much on there (I think)- I don't know why it failed in under 2 years though. But do have a new backup drive; just have to remember to either get a second one or replace BEFORE the thing decides to take leave without notice.
LOL... Oh.. my Creaky Dell is 16 years old. Still runs... 40GB HDD (original) is still in there. Got the stuff I wanted off of it in case I give away or recycle Creaky Dell. My father has older computers also- including one from the 1980s- lil thing with a tiny monitor and 2 5.25 floppy disk drives- no hard drive to speak of. Last I remember it still works. Between my father and I we have a LOT of computers- Mom's not thrilled.
Makes me wish I never sold my ATT 6300 (my first computer); and as a side note- I'm close in age to you (same decade lol).
Ah read further down. The guy I took it to seemed competent - 30 years in the business. It was a free consult so.. eh. Supposed to do another one one tomorrow but likely won't go (I wasn't impressed with their automated email response to my form entry).
SMART? I'll google info on that. As for 'clicking' there isn't any- so far... some noise but I suspect a large portion of the noise was due to a very dusty fan (not like I can hear it or any noise unless it's REALLY loud).
No hurry... I'm spending my days job hunting (Web Dev or QA Tester).
drives are so cheap, worth a try. I try to save all drives from recycled computers - many are perhaps not worth it but just in case I still try to use them if possible.
these days i'm a HUGE fan of backups any and all times that i think of it... I have a 12gb array w/2 drive redundancy and still use my old/smaller drives for backup use. Also have a drive box for both 2.5/3.5 drives and use it regularly. There are never TOO MANY BACKUPS
EDIT: 7 years old?! shoot most of my equipment is much older by the way.
good luck, so sorry i may not be able to reply soon as i'm headed out of town again.
