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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
Unfortunately my computer can't find the file explorer.
apologize so much! For the difficulty concerning your issue.
Next week when back home I'll check it out. Good luck ok!'?!?
I've been able to replicate this.. Just please follow the instructions.
Won't be able to respond soon... NOT difficult, OK?
Microsoft tech helped me and it worked!
Heres what to do. (Note:i have an hp pavillion)
turn off computer and turn back computer; as soon as you see computer logo (in my case hp)
turn it off again.
*repeat until a bottom message appers under logo (i did it 3 times)
(message should say something like automatic repair)
it will reset your computer to previous settings. It gives you option to keep files which i needed my files.
Process took about 2.5 hours. I logged back in, and did the update again. I was so scared it didnt work. But it did. CoMputer is like NEW. Thanks tech Orontes
