After update of my windows 10 I got problem Desktop is unavailable

Anonymous
2018-05-14T07:58:32+00:00

My PC is working really normal before update. After I update my windows 10 the system show this message.

C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK

Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network). 

In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is 

C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible 

Access is denied. -OK

Only recycle bin and task bar and black background again.

I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-14T09:08:43+00:00

Hi Thirut,

Open Windows File Explorer

On the View Ribbon, check the box marked 'Hidden Items'

C:\users\Default\

Right click and copy the Desktop folder contained in the Default Folder

Navigate to: C:\Windows\system32\config\systemprofile

Right click and Paste the Desktop folder into the systemprofile folder

Restart (not shut sown) your PC

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  1. Anonymous
    2018-11-20T22:55:16+00:00

    Worked for me!!!!  Thank you very very much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  2. Anonymous
    2018-11-20T20:43:26+00:00

    For anyone not helped by the "solution" marked above, this is the next step.

    Basically this is a failed Windows Update install. The solution I found was to reinstall the newest Windows patch over the top, and it fixed everything and I was back to before the issue happened.

    1. Download latest Windows full patch, right now I believe 1803 or 1809, which will be a .ISO file, most likely 64bit.

      https://wccftech.com/download-windows-10-1809-iso/

    2.On a working system, format a thumb drive to NTFS (file size restriction) and copy the contents of the .ISO into a folder.

    3.On defective computer, hit CTRL+SHIFT+ESC to bring up task manager. You may have to click "more options" to see menu.

    4.Under File menu, top left, click "run new task", and "browse". This is the only way I was able to access my file system.

    5.Find your thumb drive with extracted Windows patch, and run the Setup file, clicking the box to "run as Administrator". This will run the update again.

    After reboot you will be good to go. I've seen this work for two systems, and about 6 here on the forums.

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  3. Anonymous
    2018-11-20T20:36:08+00:00

    I'll note that, thanks

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  4. Anonymous
    2018-11-20T20:31:13+00:00

    I posted the solution that worked for me below, but it's buried now with people that reinstalled windows and called it a solution.

    Basically this is a failed patch install. The solution I found was to reinstall the newest Windows patch over the top, and it fixed everything and I was back to before the issue happened.

    1. Download latest Windows full patch, right now I believe 1803 or 1809, which will be a .ISO file.

    2.Extract all files from the patch onto a thumb drive. All this must be done on another computer.

    3.On defective computer, hit CTRL+SHIFT+ESC to bring up task manager. You may have to click "more options" to see menu.

    4.Under File menu, top left, click "run new task", and "browse". This is the only way I was able to access my file system.

    5.Find your thumb drive with extracted Windows patch, and run the Setup file. This will kick off the patch like normal.

    After reboot you will be good to go. This has worked for 2 computers now for me, so I think it's the fix.

    If this works for you, please give feedback so it doesn't get buried again. Waste to see so many struggle still.

    This is the solution that worked for me as well! Thank you so much, you saved me!

    A couple of things to note, at least in my particular case:

    1. When trying to open Task Manager, it took forever. In fact, I didn't think it was going to do so at first and thought I was hosed. But I let it sit there for a few minutes and then Task Manager finally showed up.
    2. When running a new task, I had to mark the "run as administrator" checkbox. Otherwise it just flashed the "run" window and nothing happened.

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