This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
You're not the only one. This kind of crippling mistake might a require a class action lawsuit.
I am having the exact same problem as described by the OP. I ran Windows update this morning, and I have lost this entire day of work trying to resolve this problem.
I cannot click on the start button. I cannot run cortana. I cannot get windows file explorer to run.
However, I can use task manager to run powershell and command prompt. I can see that all of my files are still there.
I can connect to my network and the internet via my wired ethernet connection. I cannot get WiFi to work. If I knew more command line interface commands, I could probably remotely connect to other computers on my network to transfer my files.
I can also run some command line programs that I have installed on my computer. Although, since Windows 10 isn't loading correctly, a lot of the drivers these programs need to work correctly aren't available.
I have tried all of the troubleshooting suggestion on this webpage except for the last one: "Refresh your PC"
None of those worked. If I can figure out how to transfer 200 Gb of files via command line interface from the affected laptop to another computer on my network, then I am going to try that refresh your PC option. If that doesn't work, then I think I will have to reinstall Windows 10.
Same issue here. After a critical update, also getting a bootloop & sihost.exe error.
Same problem here. Windows updates are an absolute joke! This is the second time that a windows update has completely screwed up my PC! Fortunately my PC automatically reverted to a previous save point so I was able to avoid losing everything. I've also had a couple of friends tell me their PC has been messed up by these stupid updates. I will be disabling windows updates from today, they clearly are not tested thoroughly enough and Microsoft couldn't care less what effect they have on peoples computers..
