After update of my windows 10 I got problem Desktop is unavailable

Anonymous
2018-05-14T07:58:32+00:00

My PC is working really normal before update. After I update my windows 10 the system show this message.

C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK

Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network). 

In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is 

C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible 

Access is denied. -OK

Only recycle bin and task bar and black background again.

I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-14T09:08:43+00:00

Hi Thirut,

Open Windows File Explorer

On the View Ribbon, check the box marked 'Hidden Items'

C:\users\Default\

Right click and copy the Desktop folder contained in the Default Folder

Navigate to: C:\Windows\system32\config\systemprofile

Right click and Paste the Desktop folder into the systemprofile folder

Restart (not shut sown) your PC

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  1. Anonymous
    2019-01-19T13:45:20+00:00

    Thanks. My problem is solved 😊

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  2. Anonymous
    2019-01-19T13:02:39+00:00

    Here's the fix, courtesy of  juels94 at Reddit.  You'll need a Windows installer USB key made on a working computer - files and instructions can be found here:

    https://www.microsoft.com/en-us/software-download/windows10#d2784474-fdb0-4e9d-9e47-5e88c0e053ec

    Once you've created the USB installer, follow the steps below on your non-working PC.

    1. Windows key + R
    2. Run cmd as administrator (CTRL + Shift+Enter)
    3. Use the command "control userpasswords2" and create a new user with admin rights
    4. Create a local account not online MS account
    5. In the cmd type "shutdown -L" to logout, then login as the new user (Don't reboot since It might autologin into the old user and it takes forever)
    6. On the new user explorer should work (It worked for me for some time)
    7. Explorer might crash on the new user just go to task manager and restart it with explorer.exe
    8. Insert the USB key and run the Media Creation Tool (1809) you downloaded from MS
    9. It will automatically detect some Windows updates then run the wizard
    10. Follow the instructions and reboot a few times as asked by Windows

    PLEASE  NOTE: This fix requires basic computer skills.  If you're not able to follow these instructions, ask for help from a computer-savvy friend or pay a professional to help you.  I'm not able to provide personalized guidance to complete novices.  If you follow the steps given here, it will resolve your issue. I wasted most of a day messing with this until I found the information above.

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  3. Anonymous
    2019-01-19T05:29:54+00:00

    I try that option windows key and E and  nothing.  I see error

    An attempt was made to reference a token that does not exist

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  4. Anonymous
    2019-01-19T05:27:49+00:00

    If my screen is blank I see only the recycle bin. Where am I going to find 

    " Windows File Explorer "

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