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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
I'd had no resolution, even when using a new DVD created using the Media Creation Tool, but decided to try using the Media Creation Tool to create a USB.
I had more success with the USB, but now it's been stuck at 88% update for 14 hours... the initial problem on this computer was the update stuck at 98% for four days before I had to power it down. That's when the issue arose.
I'm worried if I power it down again I'm going to have the same problem.
Come on Microsoft, get your act together and fix this bloody mess.
Thank you! - I followed that no problem and will check it out. :)
So, there are a few software options out there, but I use one called Macrium Reflect (before anyone says anything, no I do not have any connection with this company!)
Basically you install this on the PC you want to protect and set it up on a schedule so that it creates a daily (or weekly or whatever you choose) "image" of your HD and either stores it somewhere else on your network or onto an attached portable hard drive. The image is basically a perfect copy of everything on your hard disk.
I use what is called a NAS (Network Attached Storage) which is just a big hard disk that connects to my network (so it plugs into the router), but you could just as easily do this by plugging a portable USB hard drive into the computer.
As part of first setting up the software you would also create what is called a "recovery disk" which is typically one of those little USB keys/drives. What the software does is copy some special files onto this little disk so that it's super easy to copy the image back onto your hard disk if something goes wrong. You only do this once, and then you just keep the USB key safe somewhere.
If something goes wrong such as has happened to people in this thread then you just put in the little USB key, and boot up your computer, most likely you need to press a certain key while you do this so that it boots from the USB key instead of your broken/corrupt hard disk and then the software copies the image from wherever it was stored back onto your hard disk so that you're then back to where you were at the time of the back up.
It maybe sounds complicated, but once you've set it up you can pretty much forget about it although I tend to just open the software and look at the logs in case it had any problems making the backup.
Macrium has a free version which has a few limitations and then various paid options to do stuff like make the back ups more efficient/smaller/quicker etc, but like I say, there are others out there which might be as good or better.
Yes, I don't know anything about taking an image of the HD - if you could explain in plain (non-techie!) english, I'm sure it would help some of us. TIA.
