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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
Good day all with this problem
After many hours of reading and trying everything suggested on this forum and others I have eventually got there. My laptop is back to normal working again.
Thanks especially to Txhamguy and his post May26th (and the guys he got the information from) - his post and detailed instruction are what worked for me. Thanks to those also who have sent messages of encouragement especially unhappysurfer.
I have learnt a lot along the way
Thank you again
MrQ
That's all very well for techie minded people. What about the average computer user who has never, in the past, had to start learning how to rescue Microsoft's disasters?
You are right, of course, but if Microsoft are still allowing this kind of thing to slip through in 2018 then there isn't much hope is there so we should mitigate shouldn't we? Either that, or not use Windows...
For what it's worth, I was able to recover my computer in about 30 minutes, that's a complete restore of the 150GB hard drive from the NAS on my LAN to the state it was in at 4am on the same day the update failed. My backups are daily and incremental so I know I can always restore to the night before, or the night before that etc up to 30 days.
There is a ton of software out there that does the same, and would strongly suggest these image backups rather than file backups although ideally you should do both. As you will have discovered, just backing up your most important files is of little use when something this major screws up your machine.
Invest in an image-based backup system and suitable network storage (a NAS) and restoring becomes a case of just booting from a USB stick, picking the image and leaving it for half an hour and you never need to worry about this kind of incompetence in the future.
I understand your process for retaining information on your computer. And I do back up my important data to a different hard drive for unforeseen issues that may come up.
However, as a consumer I should not even have to know that I can go through the painstaking process of rebuilding an operating system on my laptop. Imagine having to know how to work on your vehicles' engine because an engineer made a fundamental and basic error that causes the engine to not start when you need to use the vehicle. It is the exact same scenario.
