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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
I have the same problem! Hours of on hold with Microsoft, trying everything they tell me, waiting 2 days for a callback, hours of research and nothing! I'm getting ready for a 2 week trip and this is the worse possible time for this to happen. Why hasn't Microsoft responded??? Class action suit in the future!
Just adding my voice to the angry mob...
I totally agree have had multiple emails from users who this happened to all around the same dates but NOTHING from Microsoft. I have other computers and want to turn off the automatic updates so that that does not happen to them. Not sure where or how to do that though. Microsoft needs to respond or take action to correct the issue my computer was fine before this!
Me too. I have the same problem (May 21, 2018). Please if anyone find the solution, contact me.
